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Receptionist - London

2 months ago

London, Greater London, United Kingdom De Vere Full time
About the Role

We are seeking a highly skilled and enthusiastic Receptionist to join our team at De Vere Grand Connaught Rooms in London. As a Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is memorable.

Key Responsibilities
  • Provide warm and welcoming service to guests, responding to their needs and requests in a timely and efficient manner.
  • Manage the front desk, handling check-ins, check-outs, and guest inquiries.
  • Process payments, handle room assignments, and maintain accurate records.
  • Collaborate with the events team to ensure seamless execution of events and meetings.
  • Participate in ongoing training and development to enhance skills and knowledge.
What We Offer
  • A competitive hourly rate of £11.50.
  • A range of benefits, including free meals on duty, £50 staff stays with De Vere Hotels, and free use of our leisure facilities.
  • Opportunities for career progression and professional growth.
  • A supportive and dynamic team environment.
Requirements
  • Previous experience in the hospitality industry or a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in using IT software and familiarity with Opera (training provided if needed).