Night Receptionist

2 months ago


London, Greater London, United Kingdom The Langham, London Full time

Night Receptionist Opportunity

The Langham, London is seeking a highly skilled Night Receptionist to join our Front Office team. As a Night Receptionist, you will be responsible for ensuring a seamless and welcoming experience for our guests.

Key Responsibilities:

  • Deliver exceptional customer service to guests
  • Manage guest check-in and check-out procedures
  • Respond to guest queries and concerns
  • Work collaboratively with the Night Manager to resolve issues
  • Maintain accurate records and reports

Requirements:

  • Previous experience in a similar role or a hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and maintain a high level of professionalism
  • Impeccable attention to detail and organizational skills

Benefits:

  • Paid overtime and discretionary service charge
  • 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
  • Access to Wagestream – a salary advance benefit
  • Complimentary accommodation at all the Langham Hotels & Resorts
  • Discounted accommodation at The Langham, London for you and your family
  • Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
  • Up to £750 Recommend a Friend referral bonus
  • Seasonal Travelcard loan
  • A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
  • Company pension plan
  • Life insurance
  • Discounts in various high street and online shops

About Us:

The Langham, London is an iconic hotel with a rich history and a commitment to excellence. We pride ourselves on building great memories for our guests and are dedicated to fostering a supportive environment where our people can thrive.

Our Culture:

We are passionate about creating a culture that values diversity, inclusion, and sustainability. We strive to be a leader in our industry and are committed to making a positive impact on our community.


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