Night Receptionist
2 months ago
Night Receptionist Opportunity
The Langham, London is seeking a highly skilled Night Receptionist to join our Front Office team. As a Night Receptionist, you will be responsible for ensuring a seamless and welcoming experience for our guests.
Key Responsibilities:
- Deliver exceptional customer service to guests
- Manage guest check-in and check-out procedures
- Respond to guest queries and concerns
- Work collaboratively with the Night Manager to resolve issues
- Maintain accurate records and reports
Requirements:
- Previous experience in a similar role or a hospitality environment
- Excellent communication and interpersonal skills
- Ability to work under pressure and maintain a high level of professionalism
- Impeccable attention to detail and organizational skills
Benefits:
- Paid overtime and discretionary service charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream – a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops
About Us:
The Langham, London is an iconic hotel with a rich history and a commitment to excellence. We pride ourselves on building great memories for our guests and are dedicated to fostering a supportive environment where our people can thrive.
Our Culture:
We are passionate about creating a culture that values diversity, inclusion, and sustainability. We strive to be a leader in our industry and are committed to making a positive impact on our community.
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