Night Operations Manager

4 weeks ago


Manchester, United Kingdom RBH Full time

About the Role:

We are seeking a highly skilled Night Operations Manager to join our team at The Alan Hotel. As a Night Operations Manager, you will be responsible for managing a tight-knit team on a daily basis, running end-of-day reports to ensure smooth operational running for all departments, and completing Excel spreadsheets to report crucial business information.

Key Responsibilities:

  • Manage a team of night staff to ensure excellent customer service and efficient operations
  • Run end-of-day reports to identify areas for improvement and implement changes
  • Complete Excel spreadsheets to track business performance and identify trends

Requirements:

  • Previous night hotel experience, preferably at supervisor level or higher
  • Excellent written and verbal communication skills
  • High-quality phone etiquette
  • Comprehensive knowledge of Microsoft Office programs
  • Knowledge of Opera Cloud or previous Opera versions is preferred but not necessary

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

About RBH:

RBH Hospitality Management is a leading hospitality company that values its people and strives to create a positive and inclusive work environment. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.



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