Night Operations Manager
4 weeks ago
About the Role:
We are seeking a highly skilled Night Operations Manager to join our team at The Alan Hotel. As a Night Operations Manager, you will be responsible for managing a tight-knit team on a daily basis, running end-of-day reports to ensure smooth operational running for all departments, and completing Excel spreadsheets to report crucial business information.
Key Responsibilities:
- Manage a team of night staff to ensure excellent customer service and efficient operations
- Run end-of-day reports to identify areas for improvement and implement changes
- Complete Excel spreadsheets to track business performance and identify trends
Requirements:
- Previous night hotel experience, preferably at supervisor level or higher
- Excellent written and verbal communication skills
- High-quality phone etiquette
- Comprehensive knowledge of Microsoft Office programs
- Knowledge of Opera Cloud or previous Opera versions is preferred but not necessary
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
About RBH:
RBH Hospitality Management is a leading hospitality company that values its people and strives to create a positive and inclusive work environment. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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