Night Operations Manager

2 weeks ago


Manchester, United Kingdom The Midland Hotel Full time

Welcome to The Midland Hotel

We are seeking a Night Supervisor to join our team. As a Night Supervisor, you will play a key role in ensuring the smooth operation of the hotel during late-night hours.

Key Responsibilities:

  • Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen
  • Be responsible for the safety and security of the hotel and our guests, working alongside your colleagues in the Night team
  • Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport
  • Bring your positivity to work with you every day: you will be assisting guests at welcome and departure throughout the night

What We Offer:

  • Special rates on Leonardo Hotel rooms across the UK & Europe
  • Company-wide recognition scheme
  • Meals on duty
  • Talent referral scheme
  • Access to the Company Pension Scheme, Life Assurance and Wellbeing Support

Why Choose Us?

We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. Our Supervisors hold key roles in supporting team members and Heads of Department every day. We provide ongoing job-related training programmes with clear paths for progression.

Our Story:

At The Midland Hotel, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years.



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