IT Support Specialist
4 weeks ago
About the Role:
Are you an IT Support professional looking for a new challenge? Our client, a forward-thinking cloud-based business, is seeking a Remote-First IT Support Engineer to support a dynamic workforce of over 130 employees. This role offers the flexibility of remote working while also providing opportunities to visit their office for occasional face-to-face support.
Key Responsibilities:
• Administer the client's O365 environment, including email, OneDrive, SharePoint, and Teams, ensuring smooth integration across all platforms.
• Provide specialized support for macOS users, troubleshooting, managing updates, and ensuring compatibility with cloud systems.
• Offer technical support to both Mac and Windows users, ensuring the client's cloud-based IT infrastructure operates seamlessly.
• Maintain cloud-based tools like Teams and SharePoint, manage onboarding/offboarding, and support security compliance initiatives.
Requirements:
• Experience with Microsoft 365 administration and remote IT support.
• Expertise in Apple macOS troubleshooting and support.
• Strong knowledge of cloud-based collaboration tools like Microsoft Teams, SharePoint, and OneDrive.
• Proven ability to support remote teams in a cloud-first environment.
What We Offer:
A bonus if you have knowledge of IT security best practices and device compliance management. If you're ready to take the next step in your IT career, we'd love to hear from you
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