Retail Security Officer

2 days ago


Cardiff, Cardiff, United Kingdom Kingdom Services Group Ltd Full time

**Job Summary**

We are seeking a highly skilled and experienced Retail Security Officer to join our team at Kingdom Services Group Ltd. As a key member of our security team, you will be responsible for ensuring the safety and security of our shopping centre site in Cardiff.

**Key Responsibilities**

  • Act as the first point of contact for visitors to the site, providing a high level of customer service and ensuring a positive experience.
  • Liaise with our client to fulfill security requirements on site, ensuring that all necessary protocols are in place.
  • Complete various security documentation, including incident reports and site logs.
  • Liaise with our supervisor/manager effectively and efficiently, ensuring that all security-related matters are addressed in a timely manner.
  • Protect the image of our high-profile client and Kingdom Services Group Ltd, ensuring that our brand is represented in a positive and professional manner.
  • Supervise and control site access, ensuring that only authorized personnel have access to the site.
  • Conduct regular site patrols, ensuring that the site is secure and that any potential security risks are identified and addressed.
  • Where appropriate and trained, act as an incident first responder, providing emergency assistance and support as needed.

**Requirements**

  • A valid SIA licence and CCTV licence.
  • A full five-year checkable employment history.
  • Excellent customer service skills, with the ability to provide a high level of service to visitors and clients.
  • Excellent interpersonal and communication skills, with the ability to work effectively with colleagues and clients.
  • An ability to work as part of a team, with a flexible and adaptable approach.
  • An enthusiastic and self-motivated approach, with a commitment to delivering high-quality results.
  • IT skills, with the ability to use a range of software and systems.

**What We Offer**

  • A competitive hourly rate of £11.85.
  • A company award scheme, recognizing and rewarding outstanding performance.
  • A contributory pension scheme, providing a secure financial future.
  • Career progression opportunities, with a clear path for advancement.
  • Access to a substantial free online training academy, providing opportunities for professional development and growth.

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