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IT Operations and Security Officer

4 months ago

Cardiff, Cardiff, United Kingdom BeTechnology Group Full time
IT Operations and Security Officer - London (fully onsite) - 35,000

We are seeking top-tier professionals to join a dynamic team as an IT Operations and Security Officer. This is an exciting opportunity for those who thrive in fast-paced environments and are passionate about technology and security.

Key Responsibilities:

Systems Administration:

  • Oversee Unix and Windows server environments, focusing on performance and security.
  • Manage cloud infrastructures on Azure to optimise resources.
  • Implement and maintain backup and disaster recovery strategies.
  • Provide expert technical support and troubleshoot issues.
  • Enforce security measures including firewalls and encryption.
  • Stay current with emerging technologies and best practices.
  • Document procedures and configurations meticulously.
  • Implement and manage SysOps tools for application logs and system monitoring.

Network Administration:

  • Design and deploy scalable network architectures.
  • Monitor and troubleshoot network performance, ensuring minimal downtime.
  • Optimise network performance with load balancing, traffic analysis, and QoS policies.
  • Maintain comprehensive network documentation and generate performance reports.
  • Manage vendor relationships for network hardware/software procurement.
  • Implement NetOps systems for network monitoring.

Cyber Security Function:

  • Develop and enforce policies to protect sensitive financial data.
  • Conduct risk assessments and implement mitigation strategies.
  • Lead incident response efforts, including investigation and recovery.
  • Ensure compliance with financial regulations (e.g., GDPR, PCI-DSS).
  • Design and deploy security controls such as firewalls and intrusion detection systems.
  • Implement and manage a SecOps monitoring environment and attack detection labs.

User Support:

  • Provide daily IT support to team members, resolving technical issues promptly.
  • Assist users with software, hardware, and network troubleshooting.
  • Manage user accounts, permissions, and access rights.
  • Support Office 365 applications including Outlook, SharePoint, Teams, and OneDrive.
  • Conduct training sessions and create documentation to enhance user proficiency.
  • Monitor and maintain IT assets, ensuring all equipment is up-to-date.
  • Collaborate with various departments to resolve complex issues efficiently.
Specific Skills and Competencies:
  • Extensive experience in IT support roles, advancing from 1st to 3rd line support within 3-5 years.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent customer service and communication skills.
  • Ability to manage multiple tasks and projects simultaneously.
  • In-depth knowledge of Windows & Linux server environments and DevOps tools.
  • Proficiency in Office 365 suite, Windows OS, Unix systems, scripting (Python, Unix), SharePoint, Azure, Windows AD policies, and server management.
  • Understanding of Microsoft security products and policies.
  • Knowledge of networking configurations and troubleshooting (Routing, Firewall policies, DNS, DHCP, TCP/IP, VPN).
  • Capability to create and maintain comprehensive IT documentation.
  • High-level infrastructure and networking support experience in critical business environments.
  • Familiarity with a range of cyber security tools and practices.
  • Experience with complex IT projects, including cloud migrations and multi-site desktop updates.
  • Solid understanding of various operating systems and server management tools (RedHat, Linux, HP/Dell Servers, Hyper V, vSphere, vCentre, Ubuntu, CentOS, SQL Server).
Education and Professional Certifications:

A diploma or degree in a related field is highly encouraged. Professional certifications such as CCNA, CCNP, PMP, Prince2, ITIL, MCSE, Azure, AWS, CompTIA, etc., are highly desirable.

Apply now to be considered for this role

BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy.