Digital Forecasting Specialist
6 days ago
Job Title: Digital Forecasting Specialist
We are seeking a skilled Digital Forecasting Specialist to join our team at Hastings Direct. As a key member of our commercial team, you will play a vital role in developing and owning medium to long term budget plans, working with key stakeholders to gather valuable insights.
- Develop and own medium to long term budget plans, working with key stakeholders to gather value adding insights.
- Owning and developing volume forecasts covering medium-short term time periods.
- Developing new forecasts around total volumes to include IVR/Chat Bot/Self Served volumes.
- Working with operation and commercial colleagues to understand performance, iterating forecasts, providing insights around variance and drivers of variance.
- Communicating where one off events are observed and subsequently dismissed for forecasting purposes.
- Developing packs to provide stakeholders with factual and relevant insights.
Key Responsibilities:
- Develop and maintain forecasting models to improve accuracy and reliability.
- Work closely with cross-functional teams to gather data and insights to inform forecasting decisions.
- Analyze and interpret data to identify trends and patterns.
Requirements:
- Experience in forecasting for digital channels.
- Strong working knowledge and experience of different types of forecasting/planning methodologies.
- Strong stakeholder and communication skills, with analytical ability to provide actionable insights.
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