Five-Star Hotel Services Director

2 days ago


London, Greater London, United Kingdom Thistle City Barbican Full time
Key Responsibilities

The Housekeeping Department Lead will assume full responsibility for the cleanliness of the entire hotel and deliver a world-class product. They will also oversee the lost property procedures and ensure items are accurately logged and safely secured.

  • Create an ongoing training program for all members of the Housekeeping department
  • Take responsibility for the completion of rotas for Deputy/Assistant Managers, Supervisors, Room Attendants, Public Areas, Turndown, and any other members of the department
  • Analyze variances between budget and rota forecast on a daily basis to ensure the department has optimal level of staffing each day
Salary and Career Development

The successful candidate will receive a competitive rate of pay plus monthly service charge, typically £2,400 annually. Additionally, they can expect tips, complimentary meals while on duty, and access to hundreds of exclusive employee benefits, rewards, and discounts targeted specifically at the hospitality sector.

Why Choose Us?

We are a leader in luxury hospitality and offer a unique blend of stately grandeur and contemporary luxury. Our luxury hotel features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym. We also offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programs for all employees.

  • Complimentary bespoke uniform and chef whites
  • Complimentary meals while on duty
  • Refer a Friend bonus - Earn up to £1000
  • Complimentary state-of-the-art onsite gym - with personal trainer support
  • 31 days annual leave (including bank holidays) increasing with service


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