Five Star Customer Service Specialist

4 weeks ago


London, Greater London, United Kingdom CV-Library Full time
Customer Service Specialist Role

Are you passionate about delivering exceptional customer experiences? We are looking for a highly skilled Customer Service Specialist to join our team in Central London.

In this role, you will have the opportunity to work in a luxury residential environment, providing top-notch service to our residents and guests. You will be responsible for maintaining the highest level of cleanliness and organization in the spa facilities, ensuring that everything is ready for use at all times.

Main Responsibilities
  • Greet and assist residents in a friendly and professional manner.
  • Prepare and clean spa facilities, including locker rooms, saunas, pools, and treatment rooms.
  • Provide beauty treatments such as manicures and pedicures to clients.
  • Manage the spa's schedule and process payments.
  • Conduct inventory checks and order new supplies and equipment as needed.
Key Requirements
  • A minimum of Five Star Hotel, Spa, or Residential background.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and ability to multitask.
  • Knowledge of appointment setting systems and customer relationship management software.
Salary Information

£28,000 per annum.



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