Five-Star Hotel Manager

6 days ago


London, Greater London, United Kingdom WESSEX WATER SERVICES LIMITED Full time
About the Job:

We are seeking an experienced and skilled Central London Duty Lead to join our team at Threadneedles Hotel. As a critical member of our management team, you will be responsible for leading our front-of-house operation, providing exceptional customer service, and maintaining the highest standards of quality and safety.

About the Salary:

The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience.

Key Responsibilities:
  • Manage the front-of-house operation, including reception, concierge, and room service.
  • Lead and motivate the front-of-house team to deliver exceptional customer service.
  • Monitor and maintain high standards of quality and safety throughout the hotel.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements:

To be successful in this role, you will need:

  • A minimum of 2 years' experience in a senior front-of-house role in a similar environment.
  • Excellent communication and leadership skills.
  • A strong eye for detail and ability to multitask.
  • A passion for delivering exceptional customer service.
Benefits:

As a valued member of our team, you will enjoy a range of benefits, including:

  • 20 days' annual leave (inclusive of bank holidays).
  • Marriott staff rate available to Threadneedles team.
  • Investment into your career with our Management Apprentice programmes.
  • Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
About Us:

Threadneedles Hotel is part of YTL Hotels, a dynamic hospitality arm of one of Malaysia's most dynamic conglomerates. Our hotels are known for their exceptional service, unique experiences, and commitment to excellence. If you share our values and are passionate about delivering outstanding customer service, we would love to hear from you.



  • London, Greater London, United Kingdom COREcruitment Full time

    About the RoleWe are seeking a skilled and experienced Chef De Partie to join our dynamic kitchen team at a prestigious five-star hotel in London. This is an exceptional opportunity for a talented chef to advance their career in a high-end culinary environment.Key ResponsibilitiesMaintain high standards of food production in your designated section.Build...


  • London, Greater London, United Kingdom Bulgari Hotel London Full time

    Imagine yourself as the mastermind behind Bulgari Hotel London's exclusive membership base, fostering unforgettable experiences for discerning guests. As the Five-Star Guest Experience Director, your mission is to cultivate a culture of excellence, elevating every interaction with our esteemed clientele.To achieve this vision, you will work closely with the...


  • London, Greater London, United Kingdom H & C Solutions Full time

    Job DescriptionThis exciting opportunity as a Pastry Demi Chef de Partie presents the chance to work under the guidance of a Michelin-starred chef in a five-star hotel setting. You will be part of a passionate team that sources the freshest organic produce and creates menus that showcase sustainability and seasonal ingredients.Responsibilities:Assist in the...


  • London, Greater London, United Kingdom Montcalm Mayfair Full time

    Senior Guest Experience Coordinator OpportunityWe are seeking an experienced and ambitious Guest Relations Executive to join our senior team at Montcalm Marble Arch, a five-star hotel located in the heart of London. This is a fantastic opportunity to work with a luxury hotel brand that values exceptional customer service and attention to detail.The...


  • London, Greater London, United Kingdom South Place Hotel Full time

    About South Place HotelAt South Place Hotel, we're passionate about delivering exceptional experiences for our guests. Our boutique hotel offers a luxurious and fresh-faced atmosphere, with 80 guest rooms, Michelin-starred Angler restaurant, and five bars.We strive to provide each guest with a luxury experience when stepping foot into our restaurants and...


  • London, Greater London, United Kingdom Threadneedles Hotel Full time

    At Threadneedles Hotel, we offer a fantastic opportunity to work as a Housekeeping Assistant, providing exceptional service to our guests in a unique five-star hotel environment.Job Description:The successful candidate will be responsible for ensuring that all guest rooms and public areas meet the highest standards of cleanliness and hygiene.Main Tasks:Clean...


  • London, Greater London, United Kingdom The Connaught Full time

    Luxury In Room Dining ProfessionalHotel OverviewThe Connaught is a luxurious 5-Star hotel located in the heart of Mayfair village, offering bespoke service, a 3,000-piece art collection, and three Michelin-starred restaurants.Job Description:We are looking for a talented and passionate Luxury In Room Dining Professional to support the In Room Dining and...


  • London, Greater London, United Kingdom The Ritz London Full time

    Job Opportunity: Room Attendant at The Ritz LondonThe Ritz London is seeking a dedicated and hardworking individual to join our team as a Room Attendant. As a Room Attendant, you will play a crucial role in ensuring that our guests receive exceptional service and that our hotel is maintained to the highest standards.About the Job:Responsibilities include...


  • London, Greater London, United Kingdom The Hongkong and Shanghai Hotels, Limited Full time

    Five-Star Guest Experience ManagerWe are seeking a Five-Star Guest Experience Manager to lead our Room Service team at The Peninsula London. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our high standards of service are maintained.The successful candidate will have prior experience in a...


  • London, Greater London, United Kingdom Thistle City Barbican Full time

    Key ResponsibilitiesThe Housekeeping Department Lead will assume full responsibility for the cleanliness of the entire hotel and deliver a world-class product. They will also oversee the lost property procedures and ensure items are accurately logged and safely secured.Create an ongoing training program for all members of the Housekeeping departmentTake...


  • London, Greater London, United Kingdom CV-Library Full time

    Customer Service Specialist RoleAre you passionate about delivering exceptional customer experiences? We are looking for a highly skilled Customer Service Specialist to join our team in Central London.In this role, you will have the opportunity to work in a luxury residential environment, providing top-notch service to our residents and guests. You will be...


  • London, Greater London, United Kingdom Off To Work Full time

    Job Summary:Off To Work is seeking a highly skilled and experienced Restaurant Operations Director to lead our culinary team in delivering exceptional dining experiences. The ideal candidate will have a strong background in culinary arts, excellent leadership and communication skills, and the ability to work well under pressure.About the Role:As a Senior...

  • Hotel Project Manager

    4 weeks ago


    London, Greater London, United Kingdom undisclosed Full time

    About the RoleWe are seeking a highly skilled Hotel Project Manager to join our consultancy business, delivering programme and project management services for hotels.The successful candidate will have sole responsibility for the delivery of projects, reporting into the operations director for hotels.This is a unique opportunity for a seasoned project manager...


  • London, Greater London, United Kingdom St Pancras Hotel Services Ltd Full time

    Job Title: Front Desk Assistant - 4 Star HotelLocation: Kings Cross, LondonAbout the Role:We are seeking a highly skilled and friendly Front Desk Assistant to join our team at a 4 star hotel in Kings Cross, London. As a key member of our front office team, you will be responsible for delivering exceptional customer service to our guests.Key...


  • London, Greater London, United Kingdom Accor Full time

    **About Us**The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. As a leading figure in the hospitality industry, The Savoy has built a reputation for exceptional service and excellence. With a rich history dating back to 1889, the hotel has played host to royalty, world leaders, and legends of the stage and screen. Today, our...


  • London, Greater London, United Kingdom ME London Hotel Full time

    Luxury Hotel Revenue Manager Position Available in Central LondonWe are looking for an experienced Revenue Manager to join our team at ME London Hotel, a luxurious five-star hotel located in the heart of London. As a key member of our revenue management team, you will be responsible for driving revenue growth and optimizing financial performance.About the...


  • London, Greater London, United Kingdom The Londoner Full time

    Celebrate the Art of Fine Dining with UsThe Londoner is a 5-star luxury hotel in the heart of Leicester Square, renowned for its exceptional service and fine dining experiences. As a highly skilled In Room Dining Waiter/Waitress, you will play a vital role in delivering unforgettable experiences for our discerning guests.About the Role:You will be...


  • London, Greater London, United Kingdom H & C Solutions Full time

    About H & C SolutionsAs a leading hospitality company, H & C Solutions offers the opportunity to work in one of London's most opulent five-star hotels. Our restaurants are passionate about sourcing the freshest organic produce for our chefs to create exceptional dining experiences.About the RoleWe are seeking a skilled Luxury Pastry Chef to join our team as...


  • London, Greater London, United Kingdom Accor Hotels Full time

    The estimated annual salary for this position is $80,000 - $100,000.Company OverviewAccor Hotels is a global hospitality leader that welcomes individuals from diverse backgrounds and provides opportunities for growth and development. Our commitment to diversity and inclusion enables us to attract and promote talented individuals who share our...


  • London, Greater London, United Kingdom The Chesterfield Mayfair Hotel Full time

    Unlock Your Potential as a Night PorterJoin The Chesterfield Mayfair Hotel, a four-star boutique hotel in the heart of exclusive Mayfair. As a Night Porter, you will be part of a dedicated team that delivers exceptional service to our guests. Your key responsibilities will include handling guest requests, assisting with reception tasks, and maintaining the...