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Customer Solutions Design Specialist

2 months ago

London, Greater London, United Kingdom Randstad Digital UK Full time
Customer Solutions Design Specialist

We are seeking a skilled Customer Solutions Design Specialist to join our team in London or Bristol, UK. As a key member of our defense sector team, you will work closely with clients and internal teams to develop innovative technical designs for critical, high-security environments.

Your primary responsibility will be to translate detailed customer requirements into comprehensive technical solutions. You will design, validate, and deliver end-to-end communication and collaboration technologies, leading solution design engagements and managing third-party deliverables.

Key skills and experience required include a valid SC Clearance, strong knowledge of on-premise and cloud unified communication technologies, and experience with telecommunication vendors such as Cisco, Juniper, Nokia, Palo Alto, or Ribbon. Additionally, you should have hand-on experience in designing and implementing unified communication solutions and be able to communicate complex technologies to stakeholders of varying technical expertise.

If you are passionate about delivering secure, innovative solutions and want to work with a company that plays a pivotal role in shaping the UK's future, this opportunity is for you.

Key Responsibilities:
  • Translate detailed customer requirements into comprehensive technical solutions.
  • Design, validate, and deliver end-to-end communication and collaboration technologies.
  • Lead solution design engagements, including managing third-party deliverables.
  • Influence service strategy and operational decisions through expertise in unified communications.
  • Mentor junior designers and ensure consistency in architecture and processes.
  • Oversee risk identification, compliance, and the implementation of secure solutions.
Key Skills & Experience:
  • Valid SC Clearance.
  • Strong knowledge of on-premise and cloud unified communication technologies.
  • Experience with telecommunication vendors such as Cisco, Juniper, Nokia, Palo Alto, or Ribbon.
  • Hand-on experience in designing and implementing unified communication solutions.
  • Proven ability to communicate complex technologies to stakeholders of varying technical expertise.