Second Line Support Professional
3 weeks ago
Job Description:
We are looking for a skilled Desktop and Server Specialist to join our team. As a Second Line Support Engineer, you will provide technical support for our customers, including software installation and troubleshooting, software updates and upgrades, and creation and management of user accounts.
About the Team:
Our team is responsible for providing high-quality technical support to our customers, and we are looking for someone who can work independently and as part of a team to achieve this goal.
About You:
- You should have a strong understanding of Microsoft technologies, including Server, Exchange, Active Directory and SharePoint.
- Prior experience of working in a Service Desk environment is essential.
- You should be able to demonstrate excellent communication and interpersonal skills.
Benefits:
We offer a competitive salary of £35,000 - £40,000 per annum, as well as opportunities for career progression and professional development.
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