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Ward Clerk
1 month ago
About the Role
We are seeking an enthusiastic and well-motivated individual to join our Enhanced High Care team as a Ward Clerk - Patient Care Specialist.
The successful candidate will possess excellent communication, organisational and administrative skills, with a strong commitment to high standards of service delivery.
Key responsibilities will include providing an efficient and effective outpatient reception and appointments service, with strict adherence to Trust protocols.
The post-holder will be responsible for dealing with all aspects of the outpatient appointment function on the Trust's computerised patient record system, actively participating in virtual receptionist processes and supporting the ongoing Outpatient Digitisation process.
Key Skills and Qualifications
- Excellent communication and organisational skills
- Strong commitment to high standards of service delivery
- Ability to work in a changing environment
- Computer literacy and understanding of Information Governance, Data Quality and Patient Confidentiality
About Us
Lancashire Teaching Hospitals NHS Foundation Trust is one of the largest and highest performing trusts in the country, providing district general hospital services to 370,000 people in Preston and Chorley, and specialist care to people across Lancashire and South Cumbria.
Our strategic objectives are to provide outstanding healthcare to our local communities, offer a range of high-quality specialist services to patients in Lancashire and South Cumbria, and drive innovation through world-class education, training and research.
Our Values
- Caring and Compassionate - We treat everyone with dignity and respect, doing everything we can to show we care.
- Recognising Individuality - We respect, value and respond to every person's individual needs.
- Seeking to Involve - We will always involve you in making decisions about your care and treatment and are always open and honest.
- Team Working - We work together as one team, and involve patients, families, and other services, to provide the best care possible.
- Taking Personal Responsibility - We each take personal responsibility to give the highest standards of care and deliver a service we can always be proud of.
