Ward Clerk

3 weeks ago


Preston, Lancashire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and organized individual to join our Enhanced High Care team as a Ward Clerk. This is an exciting opportunity to work in a dynamic and supportive environment, providing exceptional patient care and administrative support.

Key Responsibilities
  • Provide an efficient and effective outpatient reception and appointments service, adhering to Trust protocols and maintaining confidentiality.
  • Deal with all aspects of the outpatient appointment function on the Trust's computerized patient record system (QCPR), actively participating in virtual receptionist processes.
  • Support the ongoing Outpatient Digitization process and maintain good communication skills when dealing with colleagues, patients, relatives, carers, and other healthcare professionals.
  • Constructively manage barriers to effective communication and use initiative to resolve conflicts in a mutually agreeable way.
About Us

Lancashire Teaching Hospitals NHS Foundation Trust is one of the largest and highest performing trusts in the country, providing district general hospital services to 370,000 people in Preston and Chorley, and specialist care to people across Lancashire and South Cumbria.

Our strategic objectives are to provide outstanding healthcare to our local communities, offer a range of high-quality specialist services to patients in Lancashire and South Cumbria, and drive innovation through world-class education, training, and research.

We value our staff and offer a range of benefits, including a full induction, in-house training, and great development opportunities.

Person Specification
  • Good general standard of education, including Maths and English
  • Experience of working in a changing environment, computer literacy, and understanding of Information Governance, Data Quality, Patient Confidentiality, and its requirements

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we do not accept applications via email or post. All applications must be made through our website.


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