Administrative Services Manager
13 hours ago
The Avon & Wiltshire Mental Health Partnership NHS Trust invites applications from skilled Clinical Service Administrators to join our team, supporting our clinical services and delivering exceptional patient care.
About the Opportunity- This is a challenging and rewarding role, offering an estimated annual salary of £30,000 - £40,000.
As a Clinical Service Administrator, you will play a vital role in providing administrative support to our clinical teams, ensuring seamless communication and coordination between departments. Your expertise in Microsoft Office packages and electronic patient record systems (RiO) will enable you to efficiently manage our clinical data and reports.
You will be the primary point of contact for service users, responding to their queries and concerns with empathy and professionalism. Your strong communication skills, both verbal and written, will facilitate effective collaboration with colleagues and stakeholders.
Key Responsibilities- Provide administrative support to our clinical teams, ensuring accuracy and timeliness in completing tasks.
- Manage our electronic patient record system (RiO), maintaining up-to-date records and reports.
- Handle telephone contacts with service users, responding to their queries and concerns with empathy and professionalism.
- Support the development of policies and procedures, contributing to a culture of continuous improvement within our organization.
Our ideal candidate will possess excellent organizational skills, with the ability to prioritize multiple tasks and meet deadlines. Experience in a healthcare setting, particularly in administration, is highly desirable.
What We Offer- A competitive salary and benefits package
- A comprehensive training program to enhance your skills and knowledge
- A supportive team environment, fostering collaboration and open communication
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