Co-ordinator for Customer Experience

2 weeks ago


Taunton, Somerset, United Kingdom Unicard Limited Full time
About Us

Medequip Assistive Technology Ltd is a forward-thinking community equipment services provider, dedicated to delivering exceptional customer experiences and empowering our employees to grow professionally.

Job Description

This is an exciting opportunity to join our team as a Customer Services Coordinator, working closely with service users, their families, and health providers to ensure seamless delivery and installation of medical equipment.

Key Responsibilities
  • Communication: You will be responsible for managing inbound and outbound calls, emails, and queries, providing timely and effective responses.
  • Delivery Coordination: You will book delivery rounds in advance for Technicians and Service Engineers, ensuring efficient coordination.
  • Client Support: You will provide exceptional support to service users, their families, and health providers, addressing their needs and concerns.
Requirements
  • Skills: Excellent communication and interpersonal skills, with experience in customer service and IT proficiency.
  • Qualifications: Some experience in a customer service-focused role within a similar industry is desirable.
Benefits
  • Salary: £23,920 per annum
  • Holiday Entitlement: 29 days moving to a maximum of 33 days (inclusive of Bank Holidays)
  • Cycle to Work Scheme: Promoting a healthy work-life balance
  • Employee Assistance Program: Access to Perkbox discount platform and free uniform


  • Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    Job Overview:Are you passionate about delivering outstanding customer experiences?We are seeking a highly motivated Customer Experience Specialist to join our team at The Recruitment Co., working closely with clients across the region.Role Summary:In this key role, you will provide frontline support to customers, resolving queries and concerns in a timely...


  • Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    We have an exciting opportunity for a Customer Service Agent to join our team on a permanent basis. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that all customer interactions are positive and productive.Key responsibilities include:Responding to customer inquiries and resolving issues...


  • Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    Career Opportunity: Customer Experience AdvocateWe are excited to announce a career opportunity for a talented individual to join our team as a CUSTOMER EXPERIENCE ADVOCATE. In this role, you will be responsible for delivering exceptional customer experiences by responding to inquiries and resolving issues in a timely and professional manner. You will also...


  • Taunton, Somerset, United Kingdom The Recruitment Co. Careers Full time

    Company OverviewThe Recruitment Co. Careers is a well-established firm dedicated to providing exceptional customer experiences. Our clients trust us to deliver top-notch professionals who can make a lasting impact.


  • Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    **Job Title:** Customer Service Liaison OfficerLocation: Outskirts of Taunton, requiring a car to commute.Salary: £23,400 per annum, offering a competitive remuneration package.Hours: Monday to Friday, 9am-5pm, providing a stable work-life balance.The Recruitment Co. is excited to offer a permanent opportunity for a Customer Service Liaison Officer to join...


  • Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    About The RoleThe Recruitment Co. is seeking a skilled Customer Service Agent to join their team on a permanent basis. As a valued member of the team, you will be responsible for delivering exceptional customer experiences, providing support and resolving queries in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via phone,...


  • Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    Job Title: Customer Service RepresentativeLocation: Outskirts of Taunton, with requirement for local travel.Salary: £23,400 per annum.Hours: Monday - Friday 9am-5pm.The Recruitment Co. has an exciting opportunity for a Customer Service Representative to join their team on a permanent basis.This role is pivotal in delivering exceptional customer experience...


  • Taunton, Somerset, United Kingdom The Recruitment Co. Full time

    Job Title: Customer Service SpecialistAbout the Role:We are seeking a skilled Customer Service Specialist to join our team at The Recruitment Co. in Taunton. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support via email and telephone.Key Responsibilities:Provide timely and professional...


  • Taunton, Somerset, United Kingdom The Rank Group Full time

    Mecca Bingo, Taunton OpportunityWe are looking for a Customer Experience Associate to join our team at Mecca Bingo in Taunton. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring that our customers have an enjoyable experience.Salary: £20,000 - £22,000 per annumAbout the RoleOur Customer Experience...


  • Taunton, Somerset, United Kingdom TJX Companies, Inc. Full time

    As a Customer Experience Specialist at TJX Companies, Inc., you will play a vital role in delivering exceptional customer service and creating a treasure hunt experience that keeps our customers coming back. About the Job:This is an exciting opportunity to join our close-knit team in Taunton and contribute to the success of our business. You will be...


  • Taunton, Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Taunton, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...


  • Taunton, Somerset, United Kingdom Amphenol Advanced Sensors Full time

    About Us:Amphenol Advanced Sensors is a pioneering leader in advanced sensing technologies and innovative solutions.We are seeking a Customer Care Representative to join our team and contribute to our mission.Key Responsibilities:Provide exceptional customer service and support to clientsRespond to customer inquiries and resolve issues in a timely and...


  • Taunton, Somerset, United Kingdom New Look Group Full time

    Are you a customer-focused individual looking for a challenging and rewarding role? We are seeking a talented Sales Advisor Trainee to join our New Look team.About the PositionThis is an excellent opportunity to develop your sales and service skills in a dynamic retail environment.Responsibilities:Work closely with management to drive sales growth and...


  • Taunton, Somerset, United Kingdom Kfc Full time

    At KFC, we're not just about serving finger lickin' good chicken – we're about bringing people together. With a rich history dating back to 1952, our brand is built on a passion for flavour and a commitment to making every customer feel like part of the family.We're looking for someone who shares our enthusiasm and can bring their unique energy to our...


  • Taunton, Somerset, United Kingdom Amphenol Advanced Sensors Careers Full time

    About Us:Amphenol Advanced Sensors is a pioneering leader in advanced sensing technologies and innovative embedded measurement solutions tailored for regulatory and industry-driven applications.We provide domain expertise, swift customisation, world-class manufacturing capabilities, and foster enduring customer relationships, all aimed at delivering the...


  • Taunton, Somerset, United Kingdom MorePeople Full time

    Career OpportunityWe are seeking a Customer Experience Coordinator to join our team at MorePeople in Wellington.This is an excellent opportunity for an individual with experience in management or supervision within a restaurant, café, or garden centre environment.Salary: £28,000 per annumAbout the RoleThe successful candidate will be responsible for...


  • Taunton, Somerset, United Kingdom Compass UK & Ireland Full time

    Career OpportunityAre you looking for a new challenge? Do you want to work in a dynamic and supportive team? We are seeking a Customer Experience Host to join our team at Compass UK & Ireland.Responsibilities:• Deliver exceptional customer experiences through high-quality food and service• Maintain a clean and safe work environment that meets our...


  • Taunton, Somerset, United Kingdom Hollywood Bowl Group Full time

    Company OverviewHollywood Bowl Group is a leading experiential family entertainment company with a passion for bringing people together for fun and healthy competition.About the RoleWe are seeking a talented Customer Experience Ambassador to join our team. As a key member of our centre, you will be at the heart of delivering an exceptional customer...


  • Taunton, Somerset, United Kingdom Deichmann Full time

    **Required Skills and Qualifications**To succeed in this role, you will need a positive attitude towards providing exceptional customer service, strong interpersonal and communication skills, a willingness to approach and serve all customers, and the drive to exceed monthly performance targets. You will also need to be methodical in completing daily tasks...


  • Taunton, Somerset, United Kingdom Hollywood Bowl Full time

    Key ResponsibilitiesAs a Bar Team Member, your primary focus will be on providing outstanding customer service, ensuring customers receive their orders promptly and efficiently. You'll also be responsible for maintaining a clean and safe working environment, adhering to health and safety guidelines.You may work in the kitchen or behind the bar, depending on...