Customer Service Professional
17 hours ago
About The Role
The Recruitment Co. is seeking a skilled Customer Service Agent to join their team on a permanent basis. As a valued member of the team, you will be responsible for delivering exceptional customer experiences, providing support and resolving queries in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries via phone, email, and social media
- Solve complex customer issues through effective communication and problem-solving skills
- Provide product information and sales advice to customers
- Maintain accurate records of customer interactions
Requirements
- Degree in Business Administration or related field (desirable)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Basic computer skills and familiarity with CRM software (desirable)
What We Offer
- A competitive salary of £23,400 per annum
- A supportive and dynamic work environment
- Ongoing training and development opportunities
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