Customer Service Professional

17 hours ago


Taunton, Somerset, United Kingdom The Recruitment Co. Full time

About The Role

The Recruitment Co. is seeking a skilled Customer Service Agent to join their team on a permanent basis. As a valued member of the team, you will be responsible for delivering exceptional customer experiences, providing support and resolving queries in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and social media
  • Solve complex customer issues through effective communication and problem-solving skills
  • Provide product information and sales advice to customers
  • Maintain accurate records of customer interactions

Requirements

  • Degree in Business Administration or related field (desirable)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Basic computer skills and familiarity with CRM software (desirable)

What We Offer

  • A competitive salary of £23,400 per annum
  • A supportive and dynamic work environment
  • Ongoing training and development opportunities


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