Housing Support Specialist

5 days ago


Grimsby, North East Lincolnshire, United Kingdom Nacro Full time
Job Title: Housing Officer

Job Type: Full Time, Permanent

Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours)

Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00)

Location: Grimsby

Job Description:

Nacro is a national Social Justice Charity with over 50 years of experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

The Community Accommodation Support service (CAS) is a national service across England and Wales, allowing Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.

The Team provides flexible and holistic support to Residents who have a wide range of support needs. We aim to support our Residents to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.

Key Responsibilities:

  • Plan and deliver effective, person-centred Support and Safety Plans
  • Provide weekly support sessions (up to 2 hours per week) working with our Residents to achieve the goals identified on individual Support and Move On Plans
  • Maintain up-to-date individual Resident records
  • Support Housing Benefit applications for each Resident
  • Complete referrals to specialist support agencies in the community as required
  • Liaise with Partner Agencies such as The Probation and Prison Services, Courts, and Police where necessary
  • Ensure that properties are always adequately equipped, maintained, furnished, and clean
  • Empower and motivate Residents to identify and achieve desired outcomes
  • Develop Move-on plans with Residents at the earliest opportunity, identifying realistic options for their future home

What We Expect From You:

  • Ability to develop person-centred support and move-on plans
  • Understanding of safeguarding
  • Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support)
  • Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required
  • Familiarity with computer-based packages

What You Can Expect From Us:

  • A dynamic and supportive team who delivers results for the people we support every day
  • The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits
  • A commitment to helping you learn and develop your career
  • Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more


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