Technical Support Specialist

19 hours ago


Brecon, Powys, United Kingdom Rise Technical Recruitment Limited Full time
Job Overview:
We are seeking an experienced Service Administrator to join our team. As a Service Administrator, you will play a vital role in delivering excellent customer service and supporting the company's growth.

About the Position:
In this role, you will work closely with our technical teams to identify and resolve technical issues, ensuring that our clients receive the highest level of service possible. With a strong focus on customer satisfaction, you will be expected to provide timely and effective solutions to complex problems.

Responsibilities:
- Provide technical support and guidance to clients
- Collaborate with internal teams to develop and implement solutions
- Analyze and resolve complex technical problems
- Develop and maintain strong relationships with clients

Requirements:
- Strong technical knowledge and skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong analytical and problem-solving skills

What We Offer:
- Competitive salary range £23,000 - £25,000 per annum
- Premium overtime pay
- 30 days annual leave plus bank holidays
- Days-based role with flexible working arrangements
- Life insurance and employee discounts
- Access to training and development opportunities
- Cycle to work scheme and discounted gym membership

Location:
This position is based in the Knighton area, with a commute time of approximately 30-40 minutes from surrounding towns and villages. You will be working from home, but may be required to travel occasionally to meet with clients and attend training sessions.

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