Hotel Operations Supervisor
1 month ago
The LEGOLAND Windsor Resort is seeking a highly skilled Hotel Operations Supervisor to lead the housekeeping team and maintain exceptional cleanliness standards in our hotels and public areas.
As a Hotel Operations Supervisor, you will be responsible for driving your team to exceed cleanliness KPI targets, ensuring that all areas are maintained to a high standard, and providing excellent guest interactions.
This is a unique opportunity to impact our guests' experiences and contribute directly to the success of our 2024 season.
To succeed in this role, you will require previous experience working in a supervisory position in a hotel setting and proven experience working in a housekeeping or cleaning role, ideally within a hotel or alternative overnight accommodation function.
You should also be confident and comfortable using cleaning equipment and chemicals, with experience of reviewing COSHH and Risk Assessments.
This is a physical, hands-on role that requires you to be comfortable being on your feet undertaking physical work for long periods of time.
About the RoleKey responsibilities include:
- Leading the housekeeping team to deliver exceptional cleanliness standards
- Maintaining high standards of cleanliness in hotels and public areas
- Driving team performance to exceed cleanliness KPI targets
- Providing excellent guest interactions and resolving any issues promptly
Benefits of working at LEGOLAND include:
- A competitive salary of £12.94 per hour
- A 40% discount off LEGO sets and products on the online LEGO Store
- A Merlin Magic Pass: 20 free tickets for you, your family, and friends to enjoy all Merlin Attractions across the world
- A 25% discount in Merlin retail shops and restaurants
- Fortnightly pay
- A pro-rata holiday allowance based on 28 days full-time equivalent
- A private pension scheme
- A life assurance scheme
- An employee assistance programme
- Ongoing training and development
We are looking for an experienced and motivated individual who can lead our housekeeping team to deliver exceptional results.
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