Front Desk Associate

1 month ago


Solihull, Solihull, United Kingdom Village Hotels Full time
Be the First Impression

We're looking for a friendly and knowledgeable Receptionist to join our team at Village Hotel Club in Solihull. As the first point of contact for our guests, you'll be responsible for ensuring a warm and welcoming experience from the moment they arrive.

About the Role

As a Receptionist, you'll be the face of our hotel, providing exceptional customer service and ensuring that every guest feels valued and cared for. You'll be the go-to person for local knowledge, recommendations, and solving any issues that may arise.

What We're Looking For
  • A personality that shines through in every interaction
  • A great memory to recall returning guests' preferences
  • A proactive approach to problem-solving
  • A passion for delivering exceptional guest experiences
  • Strong communication skills to work effectively with colleagues
  • A team player who can collaborate with other departments
Why Join Us?

At Village Hotel Club, we're committed to providing a unique and memorable experience for our guests. As a Receptionist, you'll be part of a dynamic team that's passionate about delivering exceptional service and creating lasting memories. If you're looking for a role that's challenging, rewarding, and fun, we'd love to hear from you.



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