Hospitality Operations Manager

2 weeks ago


Bilston, Midlothian, United Kingdom Genting Casinos Full time
Job Title: Hospitality Manager

We are seeking an experienced Hospitality Manager to join our team at Genting Casinos. As a key member of our hospitality department, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our hospitality services.

Key Responsibilities:
  • Manage the hospitality operation, including front and back of house services.
  • Work closely with the General Manager to achieve operational objectives and budgetary targets.
  • Ensure all employees deliver a high standard of customer service, adhering to company standards, food hygiene procedures, and legislation.
  • Develop and motivate your team, providing ongoing training and support.
  • Maintain a high standard of hospitality equipment, presentation, and overall ambience.
  • Be flexible and able to work a variety of shifts, including nights and weekends.
What We Offer:
  • An excellent salary and benefits package.
  • Development opportunities and a wide range of employee benefits, including company-funded benefits and flexible benefits.
  • A supportive and inclusive work environment.
  • The opportunity to work with a leading leisure business and be part of a global organization.

We are committed to providing our colleagues with a fantastic experience and opportunities for growth and development. If you are a motivated and experienced Hospitality Manager looking for a new challenge, please apply today.



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