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Commercial Banking Relationship Manager

2 months ago

London, Greater London, United Kingdom Citi Full time
About the Role

Citi Commercial Bank UK is seeking a highly skilled and experienced Commercial Banking Relationship Manager to join our team. As a key member of our Non-Bank Financial Institutions (NBFI) client coverage team, you will be responsible for managing key client stakeholder relationships and bringing the 'whole bank' to the client to ensure exceptional client service.

Key Responsibilities
  • Client Relationship Management: Manage key client stakeholder relationships (CEO, CFO, Treasury teams) and bring the 'whole bank' to the client to ensure exceptional client service.
  • Strategic Dialogue and Relationship Building: Utilise Citi's market leading insights to build strategic dialogue & relationships with senior management teams.
  • Client Needs Assessment: Understand our clients' banking & financing needs and how clients will benefit from Citi's unique global offering across International Cash Management, Risk Management, International Trade & Treasury and Working Capital Management solutions.
  • Collaboration and Communication: Strong collaboration across Citi's Commercial Banking franchise, utilising Citi's global network of local banks' - Citi has a banking presence across 96 countries and provides banking services in 160 countries.
  • Risk Management and Compliance: Establish a robust understanding of Citi's Commercial banking proposition and risk appetite.
  • Business Development and Origination: Strong track record in self-originating new business across the Mid-Market segment, including the identification of target clients, proactive account planning, effective pipeline management, building & leading collaborative deal teams, leading on client & prospect pitching activity and executing transactions.
  • Representing Citi Commercial Bank: Responsible for representing Citi Commercial Bank across the UK NBFI sector, establishing a sales & marketing plan and leading on social media activity.
  • Sales and Marketing: Strong sales & self-origination disciplines, including direct calling/marketing, social media influencing, professional network referrals and sector influencer referrals.
  • Relationship Building and Engagement: Develop and build strong relationships & engagement with key business introducers - debt advisors, corporate finance, legal, audit, industry associations and other key industry influencers.
  • Thought Leadership: 'Thought leadership' approach to relationship banking.
  • Commercial Banking Processes and Solutions: Thorough understanding of key commercial banking processes & solutions, including KYC/on-boarding, Transactional Banking, FX, Trade, Treasury, Working Capital Management and Lending products.
  • Team Collaboration and Leadership: Close interaction with risk, product, implementation and client on-boarding teams, ensuring we offer clients' the best level of service as their international banking partner.
  • Leadership and Development: Team player - Demonstrates strong and visible leadership skills, fosters a collaborative culture and promotes the coaching & development of other colleagues across the Commercial Banking team.
Requirements
  • Education: Extensive previous experience in the field of banking, relationship management, credit; Graduate / Master's degree (preferable).
  • Skills and Experience: Strong personal brand, excellent communication skills, proven relationship management skills, strong financial analysis & credit writing skills, an ability to influence key internal & external stakeholders and a strong record in originating new business and delivering results.
  • Leadership and Development: Responsible for coaching and developing other members of the 'NBFI' sector team and the wider UK Commercial Banking team.