Commercial Loan Manager

5 days ago

London, Greater London, United Kingdom Drydens Solicitors Full time
About the Role

We are seeking a highly skilled Commercial Loan Manager to join our team at Drydens Solicitors. As a Commercial Loan Manager, you will be responsible for managing a diverse portfolio of commercial loan accounts on an individual basis and servicing a growing portfolio of residential rental assets in the UK.

This is a dynamic, non-process driven environment where you will have the opportunity to work in a small, collaborative team where trust and the ability to 'think outside the box' is essential. No two days are the same and every loan is unique, as such a creative and flexible approach to work is required.

Key Responsibilities
  • Manage a portfolio of commercial loan accounts, understanding the operations of a range of businesses, the challenges experienced and the impact these have on the business's financial performance.
  • Build and maintain strong professional relationships with borrowers to enable cooperation and open communication.
  • Identify borrowers' needs and requirements and propose suitable solutions, working with the borrower to implement these.
  • Liaise with third parties, including lawyers, bailiffs, auctioneers and other agents, assimilating information and presenting verbal or written proposals to investors.
  • Oversee all Loan Account Management Reports, Income Trackers and prepare packs for monthly/quarterly meetings.
  • Present key payment information and loans for review at monthly/quarterly meetings.
  • Assist with new deal Due Diligence, including road trips and assimilating presentations.
  • Engage with key stakeholders, including Shared Services, IT, CMSD, business change, litigation, sales, the contact centre and Partner Management.
  • Help to develop portfolios and required operational processes in a timely and accurate manner to meet client requirements and drive optimal operational performance.
  • Work with the onboarding team to coordinate the release of portfolios into the live environment, while enabling internal SLAs.
Requirements
  • Experience in loan management (preferably commercial) or commercial property.
  • Good Excel/IT skills.
  • Excellent interpersonal skills, with strong communication skills (internal and external).
  • Ability to deal rapidly with change and cope with a diverse range of borrower situations.
  • Resilience, with the ability to cope with borrowers in financial difficulty.
  • A flexible team player with mentoring skills.
  • Ability to work in an unstructured environment.

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