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Senior Commercial Loan Servicing Representative
2 months ago
Wells Fargo is seeking a highly skilled Commercial Loan Servicing Representative to join our team in WFBNA Operations. In this role, you will be responsible for daily loan administration, processing, and servicing.
Key Responsibilities- Loan Administration: Process daily loan transactions, including drawdowns, rollovers, repayments, prepayments, and rate fixes.
- Loan Servicing: Ensure timely and accurate servicing of commercial loans, including claiming and collecting principal, interest, and fees.
- Control Reporting: Review and clear control report exceptions, and identify and escalate any issues.
- Process Improvement: Suggest and implement process improvements to enhance efficiency, reduce costs, and improve customer satisfaction.
- Customer Service: Provide excellent internal and external customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Knowledge and Experience: Proven experience in commercial loan servicing, loan agency administration, and trade products processing.
- Skills and Abilities: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and ability to work in a fast-paced environment.
- Education and Certifications: Bachelor's degree in a related field, or equivalent experience.
- Competitive Compensation: Competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Collaborative Environment: Collaborative and dynamic work environment.
