Income Collection and Arrears Manager

Job DescriptionAs an Income Collection Specialist, you will play a crucial role in managing our customers' accounts, ensuring timely rent and service charge payments. Your primary focus will be on identifying and addressing potential arrears issues before they escalate, working closely with customers to find mutually beneficial solutions. To achieve this,...

About the RoleThis Debt Recovery Coordinator position is perfect for experienced professionals looking to leverage their skills in a customer-facing role. As part of our Home Ownership team, you'll be responsible for managing income collection and arrears processes.Our ideal candidate will have a strong track record in delivering high-quality customer...

Position SummaryWe are looking for an experienced Debt Recovery Professional to join our team, bringing expertise in income collection and account management. As a Debt Recovery Professional, you will be responsible for overseeing the entire income collection and arrears process, closely monitoring housing debt and guiding customers through the recovery...

About the RoleThis Arrears Recovery Specialist position offers a unique opportunity to work in a customer-focused environment and make a positive impact on the lives of our customers.Main Dutiesa. Monitor housing debt and develop effective strategies for recovery.b. Collaborate with colleagues to implement income management services and policies.c. Present...

Norfolk Homes Ltd is a leading provider of housing services in the region, and we are now seeking an experienced Income Management Specialist to join our team.In this role, you will be responsible for overseeing the management of income collections, ensuring that all payments are processed accurately and efficiently.As an Income Management Specialist, you...

Role OverviewWe are seeking a skilled Customer Accounts Manager to join our Home Ownership team on a permanent basis. This role plays a vital part in delivering the Group's income management services and policies, with a strong commitment to maximising rent and service charge collection while supporting customers through challenging financial...

About the RoleWe are looking for a skilled Income Management Professional to join our team and work collaboratively with colleagues to deliver exceptional customer service.You will be responsible for managing the entire income collection process, including closely monitoring housing debt and developing effective strategies to recover outstanding amounts.The...

Job OverviewWe are seeking a highly skilled Income Management Professional to join our Home Ownership team on a permanent basis. The successful candidate will be responsible for overseeing the entire income collection and arrears process within a designated area.The role is ideal for individuals who thrive in a customer-focused environment and pride...

Job DescriptionAs an Income Management Representative, you'll play a crucial role in delivering our Group's income management services and policies. This position requires a strong customer focus, excellent communication skills, and the ability to navigate challenging situations.Your key responsibilities will include:Oversight of income collection and...

Job SummaryWe are seeking an experienced Customer Accounts Specialist to join our Home Ownership team on a permanent basis. As a key member of our team, you will play a vital role in delivering our income management services and policies.In this position, you will oversee the entire income collection and arrears process within a designated area, closely...

Job OverviewWe're seeking a skilled Income Management Representative to join our Home Ownership team on a permanent basis. This role is ideal for individuals who thrive in customer-focused environments and pride themselves on delivering exceptional service.The Customer Accounts Specialists play a vital role in delivering the Group's income management...

Job DescriptionWe are seeking a Debt Recovery Expert to join our Home Ownership team and play a critical role in delivering our income management services and policies.In this position, you will be responsible for overseeing the entire income collection and arrears process, including closely monitoring housing debt and developing effective strategies to...

We are committed to building a strong, diverse workforce at Clarion Housing Group Limited. As a Customer Service Specialist, you will play a vital role in delivering our income management services and policies, maximising the collection of rent and service charges while minimising the financial strain on our customers.You will need to have a housing...

Role DescriptionWe're seeking an experienced Housing Debt Manager to join our Home Ownership team on a permanent basis.Main ResponsibilitiesA. Monitor housing debt and provide guidance to customers throughout the recovery process.B. Implement effective recovery actions to reduce arrears and minimise financial strain on customers.C. Present cases to court,...

Job SummaryWe are seeking an experienced Customer Accounts Specialist to join our Home Ownership team. The successful candidate will oversee the entire income collection and arrears process within a designated area, delivering high-quality customer service and following established policies and procedures.About the RoleMonitor housing debt and guide...

As a Customer Service Specialist at Clarion Housing Group Limited, you will be responsible for overseeing the income collection and arrears process within a designated area. This is a key role in delivering our income management services and policies, and you will need to have a housing background, GCSE Maths and English Grade C or equivalent, and...

Delivering ResultsThe Customer Accounts Specialist will play a vital role in delivering the Group's income management services and policies. This includes:Maximising the collection of rent and service charges while compassionately minimising the financial strain that our customers may face.Implementing appropriate recovery actions to reduce both the level of...

Clarion Housing Group Limited is seeking a highly skilled Customer Service Specialist to join our Home Ownership team on a permanent basis.The successful candidate will oversee the entire income collection and arrears process within a designated area, closely monitoring housing debt and guiding customers through the recovery journey until a resolution is...

Job OverviewWe're seeking an experienced Customer Account Specialist to join our Home Ownership team on a permanent basis.Key ResponsibilitiesMonitor housing debt and guide customers through the recovery journey until a resolution is reached.Implement appropriate recovery actions to reduce arrears and stress for our customers.Present cases to court,...

About the PositionAustin Fraser seeks an experienced Cash Collections Coordinator to join its finance team in Norwich. This role involves managing cash collections, resolving queries, and collaborating with colleagues to achieve financial goals.Lead daily monitoring of customer accounts, identifying potential issues and implementing solutions.Collaborate...