Debt Recovery Representative

2 days ago


Norwich, Norfolk, United Kingdom Clarion Housing Group Full time
Delivering Results

The Customer Accounts Specialist will play a vital role in delivering the Group's income management services and policies. This includes:

  1. Maximising the collection of rent and service charges while compassionately minimising the financial strain that our customers may face.
  2. Implementing appropriate recovery actions to reduce both the level of arrears and the stress experienced by customers.
  3. Working diligently to meet annual targets.
About You
  • Strong track record in delivering high-quality customer service.
  • Experience in customer account management and debt recovery working for a housing provider or similar.
  • GCSE Maths and English Grade C or equivalent and proficiency in MS Office packages.


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