Housing Debt Recovery Advisor

2 days ago


Norwich, Norfolk, United Kingdom Clarion Housing Full time £30,021 - £34,770
Housing Debt Recovery Advisor Job Description
Clarion Housing is seeking an experienced Housing Debt Recovery Advisor to join our Home Ownership team on a permanent basis. As a key member of our team, you will play a vital role in delivering the Group's income management services and policies.

Responsibilities
- Monitor housing debt and guide customers through the recovery journey until a resolution is reached.
- Implement appropriate recovery actions, aiming to reduce both the level of arrears and the stress our customers experience, while striving to meet annual targets.

Requirements
- A housing background with GCSE Maths and English Grade C or equivalent is essential.
- Proficiency in MS Office packages and excellent written and verbal communication skills are required.

Benefits
- Clarion Housing offers a competitive salary (£25,000 - £32,000 per annum) and a range of benefits that support you and your lifestyle.

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