Customer Service Supervisor

2 days ago


Belfast, United Kingdom Russell's Food and Drink Full time
Job Description:

Russell's Food and Drink is looking for a highly motivated Customer Service Supervisor to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service and leading a team of retail assistants to achieve sales targets and deliver a high-quality shopping experience for our customers.

In this role, you will work closely with the Management team to ensure the highest level of service to our customers, while also assisting and supporting the team in all aspects of the business including sales, security, cash and stock control. You will also be responsible for controlling and operating a Russells Food & Drink store in the manager's absence, ensuring that the staff employed at the store carry out their duties effectively and in accordance with the Job Profile and Company policy and procedures.

The ideal candidate will have previous experience of supervisory roles within a retail environment and possess strong leadership skills, with the ability to motivate and encourage a team to achieve sales targets. You will also have excellent communication skills, with the ability to provide a high level of customer service and work effectively with colleagues and customers alike. We estimate the salary for this role to be around £20,000 - £25,000 per annum, depending on experience.

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