Customer Service Supervisor

3 weeks ago


Belfast, United Kingdom Greggs Plc Full time

We are seeking a Customer Service Supervisor to join our team at Greggs Plc. As a key member of the management team, you will be responsible for ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities:
  • Inspire and motivate the team to deliver excellent customer service and maintain high standards
  • Lead by example, serving customers in a fast and friendly manner
  • Develop and implement effective strategies to drive sales and improve customer satisfaction
  • Maintain accurate records and reports to inform business decisions

The ideal candidate will have previous team supervisory experience in a similar environment, a passion for delivering exceptional customer service, and a strong understanding of retail operations.

As a valued member of our team, you can expect competitive pay, paid breaks, and opportunities for career growth and development. We also offer a range of benefits, including colleague discounts, free hot drinks, and pension scheme contributions.



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