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Customer Service Supervisor
3 weeks ago
**We are currently recruiting for a Customer Service Supervisor to join our team at the Drumkeen Retail Park, Belfast**
**This is a permanent, part time role, working 30 hours a week **and will require the flexibility to work shifts in the daytime, evenings and at weekends.**
**As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers**
**You will also**:
- Be passionate about delivering exceptional customer service
- Ensure colleagues demonstrate the appropriate behaviours in the checkout area
- Provide colleagues with the appropriate skills and knowledge
- Be highly visible and approachable to customers and colleagues
- Operate and deliver processes that ensure the store meets all legal requirements
- Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
- Protect and safeguard the Company assets
**It is essential that you have the following**:
- Experience supervising/managing a small team, in a fast paced retail environment
- Strong numerical and problem solving skills
- A flexible approach and a ‘can do’ attitude
- The ability to think on your feet
B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless
- B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues._
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