Senior Pensions Administrator
4 weeks ago
We are seeking a highly skilled Pension Administration professional to join our team at Interactive Investor. As a Pension Administration Specialist, you will be responsible for performing key task validation, authorisation, and quality assurance, as well as the administration and oversight of key controls for all our Sipp operations.
Key Responsibilities:
- Perform live task validation and authorisation, as well as retrospective quality assurance
- Administer or maintain oversight of key departmental controls and reflect as necessary
- Complete department risk management documentation such as Risk Events and Regulatory Breaches and track delivery of subsequent actions including the necessary liaison with Operational Oversight
- Identify areas of risk/exposure within the department and suggest ways in which such risks could be mitigated
- Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance
Requirements:
- Advanced time management and prioritisation skills
- Advanced interpersonal, communication, and influencing skills
- Advanced customer service skills
- Intermediate capability to think clearly and creatively in delivering operational change in line with a defined strategy/vision
- Advanced ability to stay calm under pressure and display emotional resilience when handling difficult situations or conversations
Technical Expertise:
- Detailed knowledge in Sipp's and Pensions from an industry perspective
- Detailed understanding of internal systems utilised within the department and how they impact the client journey
- Knowledge of the Financial Services Sector – specifically Wealth Management
- Knowledge of the regulatory environment and associated risks that impact the department and require managing
Minimum Requirements:
- Minimum 2 years' experience in Pensions
About Us:
Interactive Investor is a leading online investment platform that has been investing in our customers' success for almost 30 years. We are committed to providing our customers with a wide range of investments and exceptional customer service.
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