Complaints Resolution Assistant

Howells Solutions Limited is working with a social housing association to recruit an experienced Complaints Handling Lead. This permanent, full-time role offers a competitive salary of £40,000-£44,000 per annum.In this role, you will be responsible for overseeing the management and resolution of customer complaints. Your key responsibilities will include...

We are looking for a skilled Service Charge Resolution Specialist to join our team at Clarion Housing.This role involves working with customers to resolve service charge enquiries and complaints, including investigating issues raised by customers and working with teams across the organisation to resolve these issues.As a Service Charge Resolution Specialist,...

About Howells Solutions Limited">We are a leading provider of services to the social housing sector, committed to delivering high-quality solutions that meet the needs of our clients and their customers. ">The Role We are seeking an experienced Complaints Manager to join our team based near Twickenham. This is a full-time, permanent role that will see you...

About Social Housing Compliance">Social housing compliance is critical to ensuring that social housing providers deliver high-quality services to their customers. As a Complaints Manager, you will play a key role in ensuring that our client complies with relevant regulations and legislation. ">The Role ">We are seeking an experienced Complaints Manager to...

About Our Client">Our client is a leading housing association providing high-quality homes and services to its customers. They are committed to delivering excellent customer service and improving the lives of their residents. ">The Role ">We are seeking an experienced Complaints Manager to join our client's team based near Twickenham. This is a full-time,...

We're currently recruiting for a Temporary Complaints Handler to join our team in Kent. As a Complaints Assistant, you'll play a crucial role in helping us understand customer feedback and develop strategies to improve our services.In this role, you'll work closely with our complaint handlers to analyze customer feedback, identify trends, and contribute to...

At Focus Resourcing Group, we are seeking a highly skilled Customer Care Manager to join our team on a 1 year maternity cover contract. Located in Chelmsford, this role will require occasional work from our Brentwood office and offer flexible hybrid working.The ideal candidate will have extensive experience in New Homes and New Build, with a proven track...

Job DescriptionWe are seeking a skilled Customer Feedback Specialist to join our team at Hamilton Woods Associates on a temporary basis. As a Complaints Assistant, you will play a crucial role in overseeing all customer feedback from surveys, compliments, and complaints.This 8-week+ temporary position offers an attractive salary of £17 per hour, plus...

Company Overview: Spencer & James Limited is a leading main contractor in the Social Housing sector.Job Description: We are seeking a Resident Liaison Officer to work with us on a permanent basis in NW London.We will provide you with an estimated salary of £35,000 - £40,000 per annum, depending on your skills and experience.Key Responsibilities:To build...

Job Description: Project Coordination SpecialistCRL is a leading construction company based in Mitcham, Surrey, seeking an experienced Project Coordination Specialist to join our team. The successful candidate will be responsible for coordinating construction projects from start to finish, ensuring timely delivery and exceeding client expectations.Main...

PATIENT RELATIONS OFFICER (COMPLAINTS) The post holder will work for the Complaints team, part of the Trust's Patient Relations department, which comprises PALS and Complaints. As a key member of the Complaints team, the post holder will facilitate the processing of complaints received by the Trust. The Post holder will work independently, using their own...

Senior Claims Manager Salary: Agenda for Change, band 8a (£53,775 - £60,504) Location: NHS Resolution’s Leeds offices – hybrid working or fully remote Contract: Permanent Closing date: 19 January 2025 at 23:59pmWritten assessments: w/c 27 January 2025Interviews: w/c 10 February 2025 The NHS Resolution Claims Management function has embarked on the next...

Salary - £22,500 Hours: Monday to Friday 9am to 5pm - 4.30pm Friday LS5 - Parking The role: - Main contact for resolution of complaints/issues with customers orders - Providing timely and accurate responses to build the customers confidence - Responsible for logging and communicating corrective actions - Assist management in recording complaints -...

About the RoleKensington Mortgages is seeking an experienced Litigation and Resolution Expert to join our team. As a Litigation and Resolution Expert, you will be responsible for fully understanding customer circumstances/financial difficulty, including customer vulnerability, to identify appropriate resolutions such as arrangements to pay or forbearance.You...

**Contract Type: Permanent** **Location: Stratford, West Ham Lane** **Persona: Agile** **Salary: £27,210 - £34,869 depending on experience** **Interviews to be held on a date to be confirmed** **Previous applicants need not apply** As a Resolution Officer, you will be responsible for carrying out detailed investigations within the Housing Management...

**WORK FROM HOME - TRAVEL COMPLAINTS HANDLER** Due to continued growth, our client based in Hampshire recruit for a Travel Complaints Handler to join their busy team on a permanent basis. You can be located anywhere in the UK, as this is a remote working role. Salary £28,000 Travel claims experience is essential Monday to Friday 9am - 5pm As this role...

Job TitleComplaint ManagerAbout the RoleEileen Richards Recruitment is seeking a seasoned Litigation Manager to lead a high-performing litigation team in Midlands & North England.Key Responsibilities:Oversight of the team to ensure timely delivery of high-quality services.Tribunal caseload management, including hearing coverage as needed.Performance...

**Contract Type: 1x permanent and 1x Fixed term Contract 12 months** **Location: West Ham Lane, Stratford, London, E15 4PH** **Persona: Agile** **Salary: £27,210 - £34,869 depending on experience** **Interviews will be held on: To be confirmed via Microsoft Teams** *** **Previous applicants need not apply** As a Resolution Officer, you will be...

**Allocations Coordinator / Complaints** **Competitive Salary + Up to 25% Performance Bonus + Superb Benefits** **HYBRID WORKING (ideally 2 days office / 3 days home)** **The Job**: **Key Responsibilities of the Job**: **Working in conjunction with the Operations Managers** to control workflow across the teams, to ensure all team members have appropriate...

**Head of Complaints Operations (Level 4 Diploma)** **Competitive Salary + £8k Car Allowance + Up to 56% Bonus + Superb Benefits** **HYBRID / Southwest based** **The Job**: As Head of Complaints Operations, you will provide leadership and oversight to ensure the efficiency of the day to day operation. You will ensure clients’ complaints are resolved...

**Head of Complex Complaints (Level 4 Diploma)** **Competitive Salary + £8k Car Allowance + Up to 56% Bonus + Superb Benefits** **HYBRID WORKING (ideally 2 days office / 3 days home)** **The Job**: As Head of Complex Complaints, you will provide leadership and oversight to ensure the efficiency of the day to day operation. You will ensure clients’...

Job DescriptionKensington Mortgages is a leading specialist mortgage lender in the UK, providing innovative solutions to individuals and families who may not meet traditional lending criteria. We are currently seeking an experienced Mortgage Dispute Resolution Specialist to join our Litigation Team.The successful candidate will be responsible for supporting...

About UsExecutive Network Legal Limited is a Top 50 national law firm known for its exceptional legal services in public procurement law. We are seeking an experienced Procurement Litigation Specialist to join our team and contribute to our continued success.Salary: £CompetitiveWe offer a competitive salary package that reflects the individual's skills and...

Senior Dispute Resolution PositionBCL Legal is delighted to be assisting a national law firm in its search for an experienced Dispute Resolution Partner. This position offers a unique opportunity for a senior litigator to join a well-established and rapidly growing firm in Birmingham.Job Summary:We are seeking a senior Dispute Resolution lawyer with a strong...

**1st Line Service Helpdesk Agent** Our client is a global technology company and they are looking for a Service Helpdesk Agent to offer support and technical assistance to customers who have purchased solutions from them, support customers who need help completing tasks and troubleshoot problems where possible, triage incoming calls and assign to...

National Law Firm Seeks Dispute Resolution Leader:BCL Legal is delighted to be assisting a highly regarded national law firm in its search for an experienced Dispute Resolution Leader to join its expanding national team in Birmingham.The position is to be based in the firm's Birmingham office and offers a unique opportunity for a Commercial Litigation...

Kind Consultancy is working with a well-established Retail Financial Services business which is currently seeking a Customer Advocate to join them in a permanent role focussed on Complaints and Vulnerability, based in their West Midlands offices, with ahybrid working model, paying up to £24,800. Working within the Customer Advocacy department, the Customer...

Assistant Manager | Luxury Accessories | Up to £70,000 + Bonus Zachary Daniels Recruitment are supporting a world-renowned luxury brand, known for their creativity and innovative products across ready to wear and accessories.An exciting time to join the brand during this incredible period of growth, we are working closely with the brand to recruit an...

I have been instructed by one of the top firms in the Coventry / Warwickshire area that is looking to add an ambitious and dedicated dispute resolution solicitor to their highly regarded team. This is a fantastic opportunity to work on a wide range of litigated matters and get great experience working alongside senior and highly experienced legal...

**Key Responsibilities**: - Answering queries on behalf of our client on an inbound telephony campaign - Providing accurate information in a quick and timely manner to respond to caller queries whilst navigating multiple systems - Take ownership of challenging calls, working with the caller to establish the root cause and complete one call resolution. -...