Experienced Makeup Artist

1 week ago

Sheffield, Sheffield, United Kingdom Frasers Group Full time

About the Role

We are seeking an experienced and skilled Makeup Artist to join our team at Frasers Group. As a Lead Makeup Artist, you will be responsible for providing exceptional one-to-one service to our customers, using your expertise in luxury cosmetics to inspire and exceed their expectations.

Key Responsibilities

  • Provide expert application of luxury cosmetics products from everyday looks to special events
  • Assist clients with product knowledge, makeup applications, and purchases with the brand
  • Maintain specialized product knowledge and reinforce the luxury brand's application techniques with your team
  • Accountable for achieving sales goals and maintaining consistent and regular appointment bookings
  • Analyze sales and create strategies with management to consistently meet and exceed goals
  • Share your knowledge to provide our customers with exceptional and personalized service
  • Work as part of a team focused on creating a memorable customer experience
  • Manage customer feedback and use it constructively to continually raise the bar for service, sales, and retail standards
  • Adapt to the challenges that vary from day to day and be flexible in your role
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
  • Own the planning and delivery of in-store events
  • Be confident to lead masterclasses and trainings both one-to-one and to a group
  • Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level and hygiene standards are met
  • Ability to build a clientele and a loyal repeat customer base
  • Understand and follow health, safety, and security procedures, and play an active role in preventing stock loss
  • Ensure compliance with all store policies and procedures
  • Champion our company culture and values

Requirements

  • Experienced Lead Makeup Artist with a minimum of 3 years' experience
  • Ability to perform high-quality makeup applications that align with the brand service menu is essential
  • Confidently connects artistry and education to sales
  • Social/digital portfolio of work with significant following preferred
  • Comprehensive knowledge of current beauty trends and latest products
  • A great communicator and able to positively engage with all customers with varying needs and requirements
  • Well-informed and able to develop excellent product knowledge by following trends and being aware of our competitor's activity, along with taking part in brand training
  • Known to be a sales and service expert and able to deliver the extraordinary each and every time
  • Flexible and responsive to business needs, happy and comfortable to take responsibility for tasks that may go beyond the role expectation
  • A confident coach and self-driven to upskill and learn
  • Able to work retail hours on a 20h part-time basis, including days, nights, weekends, and special events in a fast-paced work environment

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