Strategic Growth Manager

4 weeks ago


London, Greater London, United Kingdom Trainline Full time
Job Description

This role sits within Trainline's Strategic Growth Team, responsible for channel partners and business development activity. Channel Partners are Online Booking Tools (OBT) or Global Distribution Systems (GDS), who choose Trainline as a technical provider that gives them access to rail contents in multiple markets, so Travel Management Companies (TMC) and their end customers (Corporates) can book rail.

The Strategic Growth Manager is responsible for managing and developing relationships with some of Trainline's key channel partners (account management role), and will be responsible for generating new sales through these channel partners (business development role).

To succeed in their account management role, the Strategic Growth Manager will act as the main point of contact between both organizations; build a strategic relationship with channel partners; and provide superior guidance and support so they deliver a Trainline-powered rail offering in a way that's mutually beneficial for both organizations.

To succeed in their business development role, the Strategic Growth Manager will collaborate with channel partners to get access to potential TMCs who use them to book rail. The Strategic Growth Manager is responsible for identifying opportunities, negotiating, signing, and delivering them.

To succeed in their business development role, the Strategic Growth Manager will also map, qualify, and engage with new opportunities in leisure travel markets (OTAs, MaaS, Tour Operators).

The Strategic Growth Manager must possess excellent organizational, communication, and problem-solving skills, and a strong appetite for business development and negotiation. They will work closely with several teams (supply, product, integration, tech, finance, commercial operations) who will be able to support them in their mission. Their knowledge of business travel or leisure travel markets in Europe will guide their sales strategy.

Responsibilities:

  • Drive incremental net ticket sales through their portfolio.
  • As an account manager, guide channel partners in building a superior rail offering, so they can achieve their business and product goals.
  • As a business developer, generate incremental net ticket sales by signing and integrating travel management companies that book via Trainline's channel partners, or travel sellers in leisure travel markets.
  • Participate in travel industry events across Europe as a visitor or exhibitor.
  • Map new business opportunities on priority markets in Europe.
  • Identify, engage, and qualify targeted outbound leads.
  • Filter, engage, and qualify inbound leads that contact us directly.
  • Manage the sales cycle from A to Z: understand their needs, their ecosystem, define a solution, pitch a commercial offer, close, and sign the deal.
  • Support the team that integrates our solutions in our customers' environment.
  • Contribute to ad-hoc projects and launch new strategic initiatives.

Qualifications:

  • Business or related degree, and/or able to demonstrate strong commercial awareness.
  • Knowledge of the travel industry or B2B rail distribution is a desirable.
  • Experience in business development or account management is a desirable.
  • Experience in managing complex and long sales cycles is desirable.
  • Strong communication skills – written and verbal.
  • Willingness to roll up their sleeves, take ownership, and find their way in a complex and ambiguous environment.
  • Experience with Salesforce is advantageous.
  • Fluent in English and an additional European language (Italian, Spanish, or German) is a must.

Additional Information:

Enjoy fantastic perks like private healthcare and dental insurance, a generous work-from-abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits.

We prioritize career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days.

Our values represent the things that matter most to us and what we live and breathe every day, in everything we do:

Think Big - We're building the future of rail.

Own It - We focus on every customer, partner, and journey.

Travel Together - We're one team.

Do Good - We make a positive impact.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram, and Glassdoor?



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