Head of Department

3 days ago

Leeds, Leeds, United Kingdom Fletchers Solicitors Full time
About the Role

We are seeking an experienced and skilled professional to lead our Court of Protection team as Head of Department. As a key member of our leadership team, you will be responsible for driving the success of our Court of Protection and Private Client department.

Main Responsibilities
  • Lead and develop the Court of Protection team to deliver exceptional client service and meet business objectives.
  • Manage client cases and ensure compliance with relevant external supervision requirements.
  • Provide inspirational leadership to the team, including recruitment, motivation, training, and supporting team members.
  • Implement and monitor departmental plans to deliver business priorities and projects.
  • Support the budgeting process for the Court of Protection and Private Client department.
  • Lead the department's operational needs, working with the cost and finances team to manage key reporting metrics.
  • Coach and develop managers to achieve excellent people leadership practice.
  • Run a reduced load of circa. 25% of a full capacity numbers, varying in value and technicality.
  • Liaise with clients, experts, barristers, third-party solicitors, insurers, and other experts as necessary.
  • Deal with all aspects of the lifecycle of trust and deputyship matters.
  • Ensure all actions are completed in a timely fashion.
  • Accurate time recording.
  • Maintain client files in good order, in accordance with Lexcel and other quality assurance requirements.
Requirements
  • Required skills and experience to be appointed as a Director of the Trust Corporation and be a qualified Solicitor.
  • Experience of successfully leading a Court of Protection team.
  • Experience of running a wide variety of Deputyship and Trust matters.
  • Ability to deliver excellent client service.
  • Good understanding of how to deliver and grow team productivity.
  • Experience of coaching and supporting other lawyers and managers.
  • Forming and maintaining positive relationships with both internal and external stakeholders.
  • Ability to role model good practice leadership.
  • Technology literate, with the ability to use technology to enhance legal services.
  • Excellent interpersonal skills, with the ability to form positive working relationships with a wide variety of team members.
  • Strong analytical skills.
What We Offer
  • Competitive salary.
  • 35 hours working week.
  • Bonus scheme (subject to targets being met).
  • 35 days holiday a year, including bank holidays and Christmas Closure.
  • Pension scheme with tax-efficient salary sacrifice option.
  • Life Assurance Policy.
  • Medicash policy to cover some Dental, optical, and other medical expenses.
  • Enhanced company sick pay.
  • Enhanced Maternity, Paternity, and IVF schemes.
  • Flexible, agile working environment with a positive work-life balance.
  • Varied calendar of funded company social events.
  • Monthly voucher awards.

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