Customer Experience Team Member

2 weeks ago


Leeds, Leeds, United Kingdom Unite Students Full time

Customer Experience Team Member Role Overview

We are seeking a Customer Experience Team Member to join our team at Unite Students. As a Customer Experience Team Member, you will be responsible for providing a welcoming front of house reception service, conducting flat viewings, inspections, and leading sales conversations, and planning and running events for our students.

Key Responsibilities:

  • Provide a welcoming front of house reception service to students and visitors
  • Conduct flat viewings, inspections, and lead sales conversations to promote our student accommodation
  • Plan and run events for our students to enhance their living experience

Requirements:

  • A caring, warm person with a positive attitude
  • An excellent communicator with strong interpersonal skills
  • Great time management and organisational skills

What We Offer:

  • A discretionary annual bonus so you can share in the company's success
  • 25 days' paid holiday and an annual holiday buying scheme
  • A generous pension scheme with employer contributions
  • Various benefits to support your health and wellbeing
  • Enhanced Family Leave including 18 weeks full pay for birthing parents

About Unite Students

Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Our Values:

  • Instinctive inclusion
  • People make Unite Students
  • Room for Everyone

We are proud to be an employer that embraces individuality and is passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong.



  • Leeds, Leeds, United Kingdom Unite Students Full time

    Customer Experience Team MemberAt Unite Students, we're looking for a talented individual to join our team as a Customer Experience Team Member. As a key member of our front-of-house team, you'll be responsible for providing a warm and welcoming service to our students, ensuring they feel at home in our properties.Key Responsibilities:Providing a high level...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the RoleWe are seeking a caring and warm individual to join our Customer Experience Team as a Customer Experience Team Member. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.Key ResponsibilitiesProvide exceptional customer...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the RoleWe are seeking a caring and warm individual to join our Customer Experience Team as a Customer Experience Team Member. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.Key ResponsibilitiesProvide exceptional customer...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our front of house team, you will provide a warm and welcoming service to our students, ensuring they feel at home in our accommodation.Key ResponsibilitiesProvide exceptional customer service to our students, responding to their queries and...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our front of house team, you will provide a warm and welcoming service to our students, ensuring they feel at home in our accommodation.Key ResponsibilitiesProvide exceptional customer service to our students, responding to their queries and...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our team, you will be responsible for providing a welcoming front of house reception service, conducting flat viewings, inspections, and leading sales conversations, and planning and running events for our students.Key ResponsibilitiesProvide...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our team, you will be responsible for providing a welcoming front of house reception service, conducting flat viewings, inspections, and leading sales conversations, and planning and running events for our students.Key ResponsibilitiesProvide...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our front of house team, you will be responsible for providing a welcoming and supportive service to our students.Key ResponsibilitiesProviding a welcoming front of house reception serviceConducting flat viewings and leading sales...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our front-of-house team, you will be responsible for providing a warm and welcoming service to our students, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide exceptional customer service to students, responding to their...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    About the Role:We are seeking a talented and caring individual to join our Student Experience Team as a Customer Experience Team Member. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.Key Responsibilities:Provide a high-quality...

  • Team Leader

    4 weeks ago


    Leeds, Leeds, United Kingdom Conduent Business Services Full time

    {"title": "Customer Experience Team Lead", "subtitle": "Join Conduent Business Services", "content": "We are seeking an experienced Team Leader to lead, coach and motivate team members in our Leeds-based Contact Centre.As a Team Leader, you will be responsible for supporting a team of 10-15 Customer Service Agents in delivering services to customers. This...

  • Team Leader

    4 weeks ago


    Leeds, Leeds, United Kingdom Conduent Business Services Full time

    {"title": "Customer Experience Team Lead", "subtitle": "Join Conduent Business Services", "content": "We are seeking an experienced Team Leader to lead, coach and motivate team members in our Leeds-based Contact Centre.As a Team Leader, you will be responsible for supporting a team of 10-15 Customer Service Agents in delivering services to customers. This...

  • Team Leader

    1 month ago


    Leeds, Leeds, United Kingdom Conduent Business Services Full time

    About the RoleWe are seeking an experienced Team Leader to join our Contact Centre team in Leeds. As a Team Leader, you will be responsible for leading, coaching, and motivating a team of Customer Service Agents to deliver exceptional customer service.Key ResponsibilitiesManage and monitor team performance, providing coaching and feedback to improve service...

  • Team Leader

    1 month ago


    Leeds, Leeds, United Kingdom Conduent Business Services Full time

    About the RoleWe are seeking an experienced Team Leader to join our Contact Centre team in Leeds. As a Team Leader, you will be responsible for leading, coaching, and motivating a team of Customer Service Agents to deliver exceptional customer service.Key ResponsibilitiesManage and monitor team performance, providing coaching and feedback to improve service...


  • Leeds, Leeds, United Kingdom Bannatyne Health Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Xperience Manager to join our team at Bannatyne Health Club in Leeds.As a key member of our team, you will be responsible for delivering exceptional customer service, managing membership databases, and implementing retention strategies to maximize customer satisfaction and...


  • Leeds, Leeds, United Kingdom Bannatyne Health Club Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Xperience Manager to join our team at Bannatyne Health Club in Leeds.As a key member of our team, you will be responsible for delivering exceptional customer service, managing membership databases, and implementing retention strategies to maximize customer satisfaction and...


  • Leeds, Leeds, United Kingdom Bannatyne Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Experience Manager to join our team at Bannatyne. As a key member of our club team, you will be responsible for delivering exceptional customer service and ensuring that our members have an outstanding experience at our wellness club.Key ResponsibilitiesRepresent the Bannatyne brand...


  • Leeds, Leeds, United Kingdom Bannatyne Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Experience Manager to join our team at Bannatyne. As a key member of our club team, you will be responsible for delivering exceptional customer service and ensuring that our members have an outstanding experience at our wellness club.Key ResponsibilitiesRepresent the Bannatyne brand...


  • Leeds, Leeds, United Kingdom Bannatyne Full time

    {"title": "Member Xperience Manager", "description": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Xperience Manager. As a key member of our club team, you will be responsible for delivering exceptional service to our members and guests, ensuring a positive and welcoming experience at all...


  • Leeds, Leeds, United Kingdom Bannatyne Full time

    {"title": "Member Xperience Manager", "description": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Xperience Manager. As a key member of our club team, you will be responsible for delivering exceptional service to our members and guests, ensuring a positive and welcoming experience at all...