Technical Support Consultant

2 days ago


Crawley, West Sussex, United Kingdom CV Library Full time

Job Title: Technical Support Consultant

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Location: Crawley

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Estimated Salary:£45,000 - £60,000 per annum

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We are a dynamic and diverse employer with a flexible hybrid working approach. As a Technical Support Adviser, you will provide technical support and guidance for our product and surrounding legislation.

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  • You will act as a point of contact for customer services teams to resolve customer issues and enhance processes.
  • You will communicate complex information in simple language to ensure understanding.
  • You will keep customers informed about regulatory and legislative changes.
  • You will identify training needs and provide coaching to customer service staff.
">What We're Looking For:">
  • Prior experience in a technical position or financial services environment.
  • Pensions knowledge and expertise.
">What We Offer:">
  • A generous pension scheme with up to 14% employer contribution.
  • 25 days starting annual leave allowance, plus your birthday off.
  • Onsite parking in our office.
  • Comprehensive benefits package, including income protection and critical illness cover.
  • An opportunity to work from abroad.
  • Support for parental and adoption leave.
  • Ongoing learning and development opportunities.
  • A range of social clubs and events.


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