Senior Customer Service Operations Lead

Job DescriptionWe are seeking an experienced Customer Service Operations Manager to join our team at the Vaillant Group. As a key member of our operations team, you will be responsible for managing and supporting teams of Customer Service Advisors, ensuring business goals and operational targets are achieved and maintained.You will use MI Data in relation to...

We are seeking a highly skilled and experienced Operations Manager to lead our Customer Service team at our Contact Centre. As part of this role, you will be responsible for managing and supporting teams of Customer Service staff, ensuring they meet company business goals and operational targets.You will need to utilise MI data to drive individual and team...

About the RoleAs an experienced Operational Manager, you will lead and support a team of customer-facing agents working on specialist skills to ensure organisational goals and operational targets are achieved and maintained. You will work with a team of Operational Managers to ensure alignment of goals and objectives.This role requires excellent motivation...

Contact Centre Operations Manager Opportunity About the Role:The Contact Centre Operations Manager will be responsible for managing and supporting teams of Customer Service Advisors to ensure business goals and operational targets are achieved and maintained.Key Responsibilities:Use MI Data to support coaching and mentoring of direct reports to improve...

About the JobTalk Staff Group Limited is seeking an experienced Operational Manager to join their team in Belper. As a key member of the operations team, you will be responsible for leading and supporting a team of customer service advisors and working with a team of Operational Managers to ensure alignment of goals and objectives.The successful candidate...

Are you an experienced Operational Manager that has experience of leading and supporting a customer service team and looking for a new and exciting role based in Belper? If so we have an excellent Operational Manager role that could be perfect for you. We are working with a fantastic client based in Belper who are looking to hire an Operational Manager to...

Company OverviewAt Vaillant Group, we're dedicated to delivering exceptional customer experiences through innovative digital solutions. Our team of experts works tirelessly to ensure that our customers receive top-notch service and support.

About the RoleThis is an exciting opportunity to join our dynamic Contact Centre team as a Team Lead. You will be responsible for managing and supporting teams of Customer Service Advisors, driving performance and efficiency through data-driven decision making.You will generate growth of service products in line with customer requirements, forecast and...

Blue Arrow is proud to partner with a leading manufacturing company in search of an experienced Operations Manager for their Contact Centre on a full-time permanent basis. The ideal candidate will possess excellent leadership skills, able to manage and support teams of Customer Service staff in line with company business goals and operational targets.The...

DS Smith, a leading packaging solutions provider, is seeking an experienced Operations Excellence Leader to drive manufacturing excellence and lead the Production Team at our Belper site.The ideal candidate will take ownership of the effective running of the Production function, driving HSER standards, productivity, and process improvements. They will work...

**Job Summary**We are seeking an experienced Practice Manager to join our team at Rodericks Dental Partners in Belper. The successful candidate will have a proven track record in business performance management, staff leadership, and profit and loss management.In this role, you will be responsible for overseeing the day-to-day operations of the practice,...

The Conrad Consulting Ltd practice offers a wide range of services in areas including Architecture, Structural Engineering, Civil Engineering, and Roads & Infrastructure amongst others.As a Principal Architect within the practice, you will have various responsibilities which will include leading a team of Architects & Architectural Technologists, as well as...

About the RoleBlue Arrow is proud to be working in partnership with a leading manufacturing company, offering a fantastic opportunity for a Customer Service Advisor to join their team on a full-time permanent basis.Key ResponsibilitiesDeal with customers who contact the client via telephone, email, or live chat.Provide an effortless customer journey and...

We are looking for an experienced Call Centre Operations Specialist to join our team at Blue Arrow's manufacturing company partner. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has a proven track record of driving team performance.In this role, you will be responsible for managing and...

**Immediately** **available customer service professional required!** SF Recruitment is looking for an immediately available Customer Service Administrator to join a lovely client of ours based in Belper. This is a 9-12-month fixed term contract to cover maternity leave and will be working full time, Monday - Friday **(office based)** paying between...

Company Overview:Derbyshire Health United Ltd is a reputable healthcare provider dedicated to delivering high-quality services to our community. We are committed to excellence in patient care and strive to create a positive work environment that fosters growth and development.Job Description:We are seeking an experienced Accountancy Practice Supervisor to...

Blue Arrow Derby is proud to be working in partnership with a manufacturing company and they are looking to recruit a Customer Service Advisor to join their team on a full-time permanent basis.Hours: Mon - Sun - 39.5 hours per week - on a rota basis * 8:00am - 6:00pm (Monday to Friday)* 8am - 3pm (Saturdays) * 8am -12pm (Sundays) What duties would you be...

KNP Group are a leading privately owned 3rd party transport and logistics company with over 100 years’ experience and a strong reputation for quality and efficiency in the shared user and dedicated transport solutions industry in the UK and Worldwide. We can offer a competitive salary commensurate with experience, contributory pension, life...

WORKING AT VAILLANT GROUP. TAKING CARE OF A BETTER CLIMATE. - Printing our own 3D prototypes. And becoming more agile in every dimension of our daily work. - Both count. Both are us.**Customer Service Advisor**: - WHAT YOU WILL DO- Using your customer service skills, you will provide an effortless customer journey and experience through a variety of...

Due to growth within our organization at Enable Services, we are hiring for a Trainee Property Partner on a full time basis working core hours Monday to Friday. This role will be based in our office in Turnditch until full training has been provided, then we will look at making the role hybrid. The role of a Trainee Property Partner is to assist with all...