Customer Service and Support Associate

3 days ago


Belper, Derbyshire, United Kingdom Blue Arrow - Derby Full time

Blue Arrow Derby is proud to be working in partnership with a leading manufacturing company based in the region. They are seeking an experienced Customer Service Advisor to join their team on a full-time permanent basis.

The ideal candidate will have excellent communication skills, a strong ability to work under pressure, and a passion for delivering exceptional customer experiences.

This role offers a competitive salary of £23,000 - £25,000 per annum, depending on experience, as well as a range of benefits including opportunities for professional development and a supportive team environment.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support via phone, email, and other channels. The role also involves working closely with colleagues to achieve sales targets and improve customer satisfaction.

The company operates a 39.5 hour week, with flexible working hours Monday to Sunday. This includes:

  • 8:00am - 6:00pm (Monday to Friday)
  • 8am - 3pm (Saturdays)
  • 8am -12pm (Sundays)

The ideal candidate should have a strong understanding of customer service principles, a positive attitude, and a willingness to learn and adapt to changing circumstances.

If you are a motivated and customer-focused individual looking for a new challenge, please apply for this exciting opportunity.



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