Phone Support Specialist for UK Clients

3 days ago


Belper, Derbyshire, United Kingdom Blue Arrow - Derby Full time

We are currently recruiting for a highly skilled Phone Support Specialist to join our client's team on a full-time permanent basis in Derby.

The ideal candidate will have excellent communication skills, a strong ability to work under pressure, and a passion for delivering exceptional customer experiences.

This role comes with a competitive salary of around £22,500 per year, depending on experience, as well as a range of benefits including opportunities for career advancement and a supportive team environment.

Responsibilities include:

  • Handling customer inquiries and resolving issues in a timely and professional manner
  • Providing support via phone, email, and other channels
  • Working closely with colleagues to achieve sales targets and improve customer satisfaction

The company operates a 39.5 hour week, with flexible working hours Monday to Sunday. This includes:

  • 8:00am - 6:00pm (Monday to Friday)
  • 8am - 3pm (Saturdays)
  • 8am -12pm (Sundays)

The ideal candidate should have a strong understanding of customer service principles, a positive attitude, and a willingness to learn and adapt to changing circumstances. If you are a motivated and customer-focused individual looking for a new challenge, please apply for this exciting opportunity.



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