Derby Manufacturing Customer Liaison

2 weeks ago


Belper, Derbyshire, United Kingdom Blue Arrow - Derby Full time

A leading manufacturing company based in Derby is looking for a highly skilled Customer Service Advisor to join their team on a full-time permanent basis.

The Customer Service Advisor will play a crucial role in ensuring that customers receive timely and effective support, resulting in high levels of customer satisfaction and loyalty. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

This role comes with a competitive salary of around £24,000 per year, depending on experience, and a range of benefits including opportunities for career advancement and a collaborative team environment.

Responsibilities include:

  • Handling customer inquiries and resolving issues in a timely and professional manner
  • Providing support via phone, email, and other channels
  • Working closely with colleagues to achieve sales targets and improve customer satisfaction

The company operates a 39.5 hour week, with flexible working hours Monday to Sunday. This includes:

  • 8:00am - 6:00pm (Monday to Friday)
  • 8am - 3pm (Saturdays)
  • 8am -12pm (Sundays)

The ideal candidate should have a strong background in customer service, a positive attitude, and a willingness to learn and adapt to changing circumstances. If you are a motivated and customer-focused individual looking for a new challenge, please apply for this exciting opportunity.



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