Technical Advisor

3 months ago

Belper, United Kingdom Blue Arrow Ltd Full time

**Technical Advisors (Renewables) - Belper, Derbyshire (On-site)**

Blue Arrow Derby is proud to be working in partnership with UK's leading manufacturers of boilers, heat pumps & heating systems and they are looking to recruit a **Technical Advisor (Renewables**) at their Belper headquarters to join their team on a full-time permanent basis.

**_ Please note the below Technical Advisor role will be based on-site so you would need to live in Belper/Derby or the surrounding areas and be able to easily commute to this location. This is not a remote position._**

**About The Technical Advisor (Renewables) Role**

Working as part of a small team within the Service Technical Department, this key position will involve providing technical advice to external Gas Safe Registered Engineers and End Users.

**Hours**: 39.5 hours per week - Rotas are advised 4 weeks advance

Mon-Fri (between the hours of 8:00am - 6:00pm) and 1 in every 3 Saturdays (9:00am-12:00pm)

**What duties would you be doing within the Technical Advisor (Renewables) role?**
- Providing service and technical support for the Renewable and Commercial department.
- Engage with customers to better understand how they can be supported through the purchase / installation processes.
- A key part of the role is to give advice by telephone with clarity and diplomacy demonstrating a good technical aptitude.
- Understand customer requirements and show excellent customer service.

**What will you bring to the Technical Advisor (Renewables) role?**

The successful individual will be able to demonstrate a passion for providing excellent customer service and demonstrate the ability to interpret technical information and instructions.
- You will be able to give technical spares advice with clarity and confidence and have the ability & drive to self-learn.
- Demonstrate the drive to deliver world class service to customers at every opportunity.
- You will enjoy working in a target driven environment and work hard towards achieving your KPIs.
- At least 1 year's previous experience within a technical or similar role is essential.
- Previous customer service experience is essential.
- You will have a flexible approach to working hours and excellent communication skills.

**Where is the Technical Advisor (Renewables) role based?**
Our client is based in Belper, so if you live in Belper and the surrounding areas, that's great and should be an easy short commute. If you drive, free on-site parking is available. If you don't drive, there are bus stops within a 5-10-minute walk to the site, and 20-minute walk from Belper Train Station.

You would be working for one of the best employers in the area awarded with Gold Investors in People It is a global heating company based in Belper with great values and ethics. You can enjoy not only family friendly atmosphere and stability.
- Competitive bonus structure
- Subsidised private healthcare.
- Flu vaccinations
- Eye tests
- Bike to work scheme.
- Free on-site parking
- Electric charging stations for cars
- Subsidised restaurant
- Extensive training for all employees
- Company discounts
- Discounts on several online portal (technology, travel, local attractions)
- Summer festivals and Christmas parties
- International development programmes
- Generous pension scheme
- Wellbeing programme
- 33 days of holidays
- Uniform
- Paid performance bonus

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

  • Technical Advisors

    2 weeks ago

    Belper, United Kingdom Blue Arrow Full time

    Blue Arrow Derby are proud to be working in partnership with a manufacturing company who are looking to recruit a Technical Advisor to join their team on a full time, permanent basis working on-site at their offices in Belper. Hours: Working 39.5 hours a weekBetween Monday - Friday (8am - 6pm) & Saturday's 9am - 12pm (1 in 3)What will you be doing in the...

  • Technical Advisors

    2 months ago

    Belper, United Kingdom Blue Arrow Full time

    Blue Arrow Derby are proud to be working in partnership with the global manufacturing company and they are looking to recruit Technical Advisors to join their team on a full time, permanent basis.Hours: Working 39.5 hours a week : Shifts inbetween these working hours - Monday - Friday : 8am - 6pm Saturday 9am - 12pmPlease note the hours stipulated in the...

  • Technical Advisor

    4 months ago

    Belper, United Kingdom Vaillant Group U.K. Ltd Full time

    WORKING AT VAILLANT GROUP. TAKING CARE OF A BETTER CLIMATE. - Printing our own 3D prototypes. And becoming more agile in every dimension of our daily work. - Both count. Both are us.**Technical Advisor**: - WHAT YOU WILL DO- Working as part of the Vaillant Service Technical department providing technical advice to external Gas Safe registered Engineers and...

  • Technical Customer Advisor

    3 months ago

    Belper, United Kingdom Talk Staff Recruitment Full time

    We are currently looking to recruit a Technical Customer Service Advisor for our fast-growing manufacturing client based in Ripley, who offer sustainability and opportunities to develop within the company. A high valued, forward-thinking company that are committed to creating a positive and rewarding career opportunity. The main purpose of the role is to be...

  • Technical Advisor

    1 week ago

    Belper, Derbyshire, United Kingdom Blue Arrow Full time

    Technical Advisor RoleBlue Arrow is partnering with a manufacturing company to recruit a Technical Advisor to work on-site at their offices in Belper. This is a full-time, permanent position with a 39.5-hour workweek.Key Responsibilities:Provide technical advice to external Gas Safe registered Engineers and End Users.Interpret and explain technical...

  • Technical Advisor

    1 week ago

    Belper, Derbyshire, United Kingdom Blue Arrow Full time

    Technical Advisor RoleBlue Arrow is partnering with a manufacturing company to recruit a Technical Advisor to work on-site at their offices in Belper. This is a full-time, permanent position with a 39.5-hour workweek.Key Responsibilities:Provide technical advice to external Gas Safe registered Engineers and End Users.Interpret and explain technical...

  • Technical Customer Advisor

    4 months ago

    Belper, United Kingdom Talk Staff Recruitment Full time

    Our client is a reputable industry leader, driven by their desire to provide world class customer service. With this in mind, they are looking for an Advisor to join their rapidly expanding team in Belper on a permanent basis, helping them deliver excellent customer experiences and improve processes where possible. If you have great communication skills and...

  • Technical Customer Service Advisor

    1 month ago

    Belper, United Kingdom Brook Street UK Full time

    Join our client, a market-leading boiler company, as an experienced Technical Advisor. Work as part of a team to provide expert technical advice to gas engineers and customers. Comprehensive training is provided. All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Minimum...

  • Technical Customer Service Advisor

    2 months ago

    Belper, United Kingdom Brook Street UK Full time

    Join our client, a market-leading boiler company, as an experienced Technical Advisor. Work as part of a team to provide expert technical advice to gas engineers and customers. Comprehensive training is provided.Minimum Requirements:Passion for customer serviceStrong problem-solving skillsLocation:Belper, Derby (office-based)Salary and Hours:£25,756 per...

  • Technical Customer Service Advisor

    1 month ago

    Belper, United Kingdom Brook Street UK Full time

    Join our client, a market-leading boiler company, as an experienced Technical Advisor. Work as part of a team to provide expert technical advice to gas engineers and customers. Comprehensive training is provided.Minimum Requirements:Passion for customer serviceStrong problem-solving skillsLocation:Belper, Derby (office-based)Salary and Hours:£25,756 per...

  • Technical Customer Service Advisor

    4 weeks ago

    Belper, United Kingdom Brook Street UK Full time

    Join our client, a market-leading boiler company, as an experienced Technical Advisor. Work as part of a team to provide expert technical advice to gas engineers and customers. Comprehensive training is provided.Minimum Requirements:Passion for customer serviceStrong problem-solving skillsLocation:Belper, Derby (office-based)Salary and Hours:£25,756 per...

  • Technical Advisor

    2 weeks ago

    Belper, Derbyshire, United Kingdom Blue Arrow Full time

    Job Summary:Blue Arrow is seeking a skilled Technical Advisor to join their team as a Service Expert. This is a full-time, permanent position working on-site at the company's offices.Key Responsibilities:Provide technical advice to external Gas Safe registered Engineers and End Users.Interpret and explain technical information and instructions.Understand...

  • Technical Advisor

    2 weeks ago

    Belper, Derbyshire, United Kingdom Blue Arrow Full time

    Job Summary:Blue Arrow is seeking a skilled Technical Advisor to join their team as a Service Expert. This is a full-time, permanent position working on-site at the company's offices.Key Responsibilities:Provide technical advice to external Gas Safe registered Engineers and End Users.Interpret and explain technical information and instructions.Understand...

  • Technical and Renewable Service Advisor

    3 months ago

    Belper, United Kingdom Vaillant Group U.K. Ltd Full time

    WORKING AT VAILLANT GROUP. TAKING CARE OF A BETTER CLIMATE. - Making an impact with innovative products from reusable materials. And abstaining from plastic coffee cups. - Both count. Both are us.**Technical and Renewable Service Advisor**: - WHAT YOU WILL DO- Working as part of a small team within the Vaillant Service Technical Department, this key...

  • Technical Customer Service Advisor

    1 month ago

    Belper, Derbyshire, United Kingdom Brook Street UK Full time €25,756

    Join our client, a market-leading boiler company, as an experienced Technical Advisor. Work as part of a team to provide expert technical advice to gas engineers and customers. Comprehensive training is provided. Minimum Requirements: Passion for customer service Strong problem-solving skills Location: Belper, Derby (office-based) Salary and Hours:...

  • Technical Customer Service Advisor

    1 month ago

    Belper, Derbyshire, United Kingdom Brook Street UK Full time €25,756

    Join our client, a market-leading boiler company, as an experienced Technical Advisor. Work as part of a team to provide expert technical advice to gas engineers and customers. Comprehensive training is provided. Minimum Requirements: Passion for customer service Strong problem-solving skills Location: Belper, Derby (office-based) Salary and Hours:...

  • Customer Technical Support Specialists

    1 month ago

    Belper, Derbyshire, United Kingdom Blue Arrow Full time

    Blue Arrow Derby is excited to collaborate with a leading global manufacturing organization in search of Technical Advisors for a full-time, permanent opportunity.Working Hours: 39.5 hours per week, with shifts scheduled between Monday to Friday from 8am to 6pm and Saturday from 9am to 12pm.Please be aware that the hours outlined in the contracts extend from...

  • Customer Technical Support Specialist

    1 month ago

    Belper, Derbyshire, United Kingdom Blue Arrow Full time

    Blue Arrow Derby is excited to collaborate with a leading global manufacturing firm seeking to hire Technical Advisors for a full-time, permanent position.Working Hours: 39.5 hours per week, with shifts scheduled between Monday to Friday from 8am to 6pm, and Saturday from 9am to 12pm.Please be aware that the hours specified in the contracts extend from 7am...

  • Customer Support Technical Specialist

    1 month ago

    Belper, Derbyshire, United Kingdom Blue Arrow Full time

    Blue Arrow Derby is excited to collaborate with a leading global manufacturing firm seeking to hire Technical Advisors for a full-time, permanent position.Working Hours: 39.5 hours per week: Shifts scheduled between Monday to Friday from 8am to 6pm, and Saturday from 9am to 12pm.Note that the hours in the contracts extend from 7am to 9pm, Monday through...

  • Technical Support Customer Specialist

    4 weeks ago

    Belper, United Kingdom Talk Staff Group Limited Full time

    We are seeking a dedicated Technical Customer Service Advisor to join our expanding team within a leading manufacturing organization. This company is recognized for its commitment to sustainability and offers numerous opportunities for professional growth.This role is pivotal as it serves as the primary contact for technical support, addressing breakdowns...