Bar Staff

4 days ago


Belper, United Kingdom RedDot Full time

**Bar Staff - Career Change?**
**Pride Park, Derby**
**Full-Time, Permanent**
- Are you an experienced Bar Person or Customer Service Advisor?_
- Are you looking for a role that offers excellent progression opportunities?_

If so, we may have the perfect role for you

**The Bar Staff/Customer Service role**:
As a Call Handler, you will be responsible for your own customers and caseload. This will give you an opportunity to really make a difference with every customer. Daily duties will include:

- Handling inbound calls from existing customers, providing over the phone technical support (full training is provided) and answering customer enquiries.
- Handling sensitive calls and information. Speaking with vulnerable customers and handling calls with extra care.
- Assessing the needs of the customer and taking ownership of the call to provide the best possible solution.
**Benefits of the Bar Staff/Customer Service role**:

- Basic salary between £19,157
- Permanent position - full time hours
- Fully paid training.
- Free on-site parking.
- Working from home option available.
- Great progression opportunities. At least 85% of Managers are homegrown.
- A bright, modern, place to work with excellent staff facilities with excellent transport links.
**Requirements of the Bar Staff/Customer Service role**:

- A minimum of 6 months experience within the Call Centre or Customer Service/Retail sector.
- No unspent criminal convictions
- References to cover the last 3 years of employment.
- Good tenure in previous roles.
- Computer literate with the ability to multitask and use multiple systems at any one time.
**COVID-19 Precaution(s)**:

- Remote interview process
- Personal protective equipment provided or required.
- Plastic shield at workstations
- Social distancing guidelines in place
- Virtual meetings
- Sanitisation, disinfection or cleaning procedures in place
- Working from home option available


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