Strategic Customer Engagement Specialist

3 days ago

London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time
About the Role

We are seeking a highly skilled Strategic Customer Engagement Specialist to join our AWS EMEA SARL (UK Branch) team. As a key member of our Strategic Customer Engagements (SCE) team, you will play a critical role in driving revenue, adoption, and growth from large and fast-growing small- and mid-market accounts to enterprise-level customers.

Key Responsibilities
  • Partner with AWS Service teams to develop commercial business models and create frameworks that impact customer outcomes.
  • Act as a trusted advisor and thought leader in the development of commercial strategy and deals, executing the deal sales cycle for strategic commercial opportunities.
  • Partner closely with AWS Service teams to understand services and pricing, and advise on commercial deal terms, including financial modeling for commercial pricing terms.
  • Facilitate alignment and effective AWS communication with internal and external stakeholders to resolve conflicts and encourage productive interactions.
  • Cultivate best practices through analysis and reporting in support of continuous improvements.
About the Team

Our team values diverse experiences and encourages candidates from all backgrounds to apply. We strive for flexibility and work-life balance, and our inclusive team culture fosters a sense of belonging and empowerment.

Requirements
  • Several years of demonstrated success working with customers on the structuring of substantial, strategic, and complex software or cloud services/infrastructure deals from opportunity through closure.
  • Several years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals.
  • Proven expertise with financial modeling for commercial pricing terms.
  • Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience).
Preferred Qualifications
  • Advanced degree.
  • Understanding of the technology ecosystem.
  • Direct field experience in working with enterprise or commercial accounts.
  • Fluency in English required; multilingual a plus.

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