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Customer Service Representative

2 months ago


MoretoninMarsh, United Kingdom Asda Express Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant at Asda Express. As a key member of our petrol forecourt team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and well-organized store environment.
  • Process transactions accurately and efficiently at the till point.
  • Restock shelves and maintain visual merchandising standards to ensure a visually appealing store environment.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • Able to work flexible hours, including night shifts.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy when handling cash and operating a till.
  • Ability to lift and move stock as required.
What We Offer
  • A competitive hourly rate.
  • Opportunities for career progression and professional development.
  • A fun and supportive work environment.
  • Employee discounts and benefits.