Customer Service Representative

3 weeks ago


Moreton, Wirral, United Kingdom Connells Group Full time

Customer Service Representative

Connells Group is seeking a skilled Customer Service Representative to join their client accounts team in Moreton, Merseyside. As a key member of the team, you will provide exceptional support services to all Lettings Branches, Landlords, and Tenants.

Your Key Responsibilities:

  • Handle queries coming into the department via phone and email from landlords/tenants/branches in a timely and professional manner.
  • Maximise the collection of rental payment through communicating with the debtor via telephone, email, and SMS, negotiate payment arrangements, monitor aged debt, and ensuring accurate records are maintained.
  • Load/check property, landlord, and tenant details onto client accounts computer system and ensure all charges for fees are correctly raised.
  • Process renewals, terminations of tenancies, and return of deposits.
  • Ensure all funds received are identified and allocated correctly.
  • Process rents received and remit to landlord daily by Faster Payments & Cheque.
  • Produce statements to landlords detailing transactions on account.
  • Process requests from landlord/tenant/branch/LSC.
  • Ad hoc duties as required by line manager.

About You:

  • Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and email.
  • Excellent PC and related technology skills.
  • Excellent writing skills.
  • Good analytical ability.
  • Ability to stay calm under pressure and work to tight deadlines.
  • Flexible approach to working.
  • Basic accounts/bookkeeping background an advantage but not necessary.

About Connells Group:

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers, and auctions.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



  • Moreton, Wirral, United Kingdom Connells Group Full time

    Customer Service RepresentativeConnells Group is seeking a skilled Customer Service Representative to join their client accounts team in Moreton, Merseyside. As a key member of the team, you will provide exceptional support services to all Lettings Branches, Landlords, and Tenants.Your Key Responsibilities:Handle queries from landlords, tenants, and branches...


  • Moreton, Wirral, United Kingdom Connells Group Full time

    Customer Service RepresentativeConnells Group is seeking a skilled Customer Service Representative to join their client accounts team in Moreton, Merseyside. As a key member of the team, you will provide exceptional support services to all Lettings Branches, Landlords, and Tenants.Your Key Responsibilities:Handle queries from landlords, tenants, and branches...


  • Moreton, Wirral, United Kingdom Connells Group Full time

    Customer Service RepresentativeConnells Group is seeking a skilled Customer Service Representative to join their client accounts team in Moreton, Merseyside. As a key member of the team, you will provide exceptional support services to all Lettings Branches, Landlords, and Tenants.Your Key Responsibilities:Handle queries from landlords, tenants, and branches...


  • Moreton, Wirral, United Kingdom Connells Group Full time

    Customer Service AdvisorConnells Group is seeking a skilled customer service professional to join their client accounts team in Moreton, Merseyside. As a key member of the team, you will provide exceptional support services to all Lettings Branches, Landlords, and Tenants.Your Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Moreton, Wirral, United Kingdom Connells Group Full time

    Customer Service AdvisorConnells Group is seeking a skilled customer service professional to join their client accounts team in Moreton, Merseyside. As a key member of the team, you will provide exceptional support services to all Lettings Branches, Landlords, and Tenants.Your Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Moreton, Wirral, United Kingdom Connells Group Full time

    Customer Service AdvisorConnells Group is seeking a skilled customer service professional to join their client accounts team in Moreton, Merseyside. As a key member of the team, you will provide exceptional support services to all Lettings Branches, Landlords, and Tenants.Your Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Moreton, Wirral, United Kingdom Connells Group Full time

    Customer Service AdvisorConnells Group is seeking a skilled customer service professional to join their client accounts team in Moreton, Merseyside. As a key member of the team, you will provide exceptional support services to all Lettings Branches, Landlords, and Tenants.Your Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Moreton, Wirral, United Kingdom Knight Temple Recruitment Ltd Full time

    pBasedinMoreton,KnightTempleRecruitmentLtdhasbuiltareputationforprovidingaqualitypayrollandumbrellaservicetobothtemporarystaffandcontractorsthroughtheUK./pTheyareseekinganewmemberofstafftojointheirregistrationteamonaparttimebasis.brTheidealcandidatewillhavestrongdataentryskillsandattentiontodetail,bothwrittenandverbal.pAspartofateam,therolerequiresaproactive...

  • Pharmacy Professional

    3 weeks ago


    Moreton, Wirral, United Kingdom Rowlands Pharmacy Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Pharmacy Professional. In this role, you will have the opportunity to make a real difference in the lives of our patients while advancing your career and expanding your skillset.Key ResponsibilitiesParticipating in all branch processesBuilding positive relationships...

  • Pharmacy Assistant

    3 weeks ago


    Moreton, Wirral, United Kingdom Rowlands Pharmacy Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Healthcare Partner. In this role, you will have the opportunity to make a real difference in the lives of our patients while advancing your career and expanding your skillset.Key ResponsibilitiesParticipating in all branch processesBuilding positive relationships...


  • Moreton, Wirral, United Kingdom HR GO Recruitment Full time

    Job Title: Field Service TechnicianJob Summary:We are seeking a highly skilled Field Service Technician to join our team at HR GO Recruitment. As a Field Service Technician, you will be responsible for the installation, inspection, and servicing of our equipment on customers' sites.Key Responsibilities:Travel nationwide for installation and inspection of...


  • Moreton, Wirral, United Kingdom Royal Mail Full time

    Delivering for Your CommunityWe are seeking a reliable and customer-focused individual to join our team as a Postperson with Driving. As a key member of our delivery team, you will be responsible for delivering mail and parcels to customers across the region.About the RoleThis is a permanent contract position, working 30 hours per week, with flexibility to...


  • Moreton, Wirral, United Kingdom Royal Mail Full time

    Delivery Excellence at Royal MailWe are seeking a skilled and motivated individual to join our team as a Postperson with Driving. As a key member of our delivery team, you will be responsible for delivering mail and packages to customers across the region.About the RoleAs a Postperson with Driving, you will be required to work independently, using your own...


  • Moreton, Wirral, United Kingdom Royal Mail Full time

    Delivery Postie with DrivingJob Details:As a Delivery Postie with Driving, you will be responsible for delivering mail and packages to customers across the region. This is a permanent contract role, working 30 hours per week, with flexibility to work varied shifts, including Saturdays and Sundays.Key Responsibilities:Deliver mail and packages to customers in...


  • Moreton, Wirral, United Kingdom Royal Mail Full time

    Delivering for Your CommunityWe are seeking a reliable and customer-focused Postperson to join our team at Royal Mail. As a Postperson, you will be responsible for delivering mail and parcels to customers across the region, working independently and as part of a team.About the RoleThis is a permanent contract position, working 30 hours per week, with...

  • Retail Store Leader

    2 months ago


    Moreton, Wirral, United Kingdom Heron Food Full time

    Unlock Your Potential as a Store Manager at Heron FoodsWe are seeking a dynamic and experienced Store Manager to join our leadership team in Moreton, Merseyside. As a Store Manager at Heron Foods, you will be responsible for driving store performance, inspiring and motivating your team, and delivering exceptional customer service.Key Responsibilities:Lead...

  • Culinary Apprentice

    1 month ago


    Moreton, Wirral, United Kingdom Fuller's Full time

    About the RoleWe are seeking a talented and ambitious individual to join our team as a Commis Chef Apprentice. As a key member of our kitchen team, you will have the opportunity to develop your culinary skills and knowledge in a fast-paced and dynamic environment.What We OfferA comprehensive training program that will equip you with the skills and knowledge...

  • Culinary Apprentice

    1 month ago


    Moreton, Wirral, United Kingdom Fuller's Full time

    About the RoleWe are seeking a talented and ambitious individual to join our team as a Commis Chef Apprentice. As a key member of our kitchen team, you will have the opportunity to develop your culinary skills and knowledge in a fast-paced and dynamic environment.What We OfferA comprehensive training program that will equip you with the skills and knowledge...

  • Retail Store Director

    4 weeks ago


    Moreton, Wirral, United Kingdom Heron Food Full time

    Unlock Your Potential as a Store Manager at Heron FoodsHeron Foods is seeking a dynamic Store Manager to lead our Moreton store to new heights. As a Store Manager, you will be responsible for driving sales growth, inspiring your team, and delivering exceptional customer service.Key Responsibilities:Lead a high-performing team to achieve sales targets and...

  • Retail Store Director

    4 weeks ago


    Moreton, Wirral, United Kingdom Heron Food Full time

    Unlock Your Potential as a Store Manager at Heron FoodsHeron Foods is seeking a dynamic Store Manager to lead our Moreton store to new heights. As a Store Manager, you will be responsible for driving sales growth, inspiring your team, and delivering exceptional customer service.Key Responsibilities:Lead a high-performing team to achieve sales targets and...