Customer Service Ambassador

4 weeks ago


Lincoln, Lincolnshire, United Kingdom Lexus Lincoln Full time

Job Introduction

We are seeking a highly polished and articulate individual to take on the role of Showroom Host at our Lexus Dealership in Lincoln. The successful candidate will be responsible for providing an exceptional customer experience, ensuring a smooth and organised front of house operation.

This is a unique opportunity to join a dynamic team and contribute to the success of our dealership. As a Showroom Host, you will be the first point of contact for many of our customers, and it is essential that you possess excellent communication skills, a positive attitude, and a strong desire to provide outstanding customer service.

Key Responsibilities

  • Meet and greet visitors to the dealership, introducing customers to the relevant staff
  • Receive inbound telephone calls and direct them to the appropriate department
  • Support the departments with customer events and promotions
  • Perform ad hoc administrative duties as required

About You

  • You will have a proven track record of providing excellent customer service in a previous role
  • You will be confident in meeting new people on a daily basis and building a quick rapport to drive a great first impression
  • You will possess a confident and customer-orientated approach to your role
  • You will have a strong desire to provide the best customer service possible for the first impression of our dealership

What We Offer

  • 25 days holiday plus bank holidays
  • Company Pension
  • Wellness Programme
  • Sick Pay
  • Group life insurance
  • Staff discount on car servicing
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Free Parking / On-site Parking
  • Company Events


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