Customer Service Supervisor

2 weeks ago


Lincoln, Lincolnshire, United Kingdom MONSOON Full time

About This Role

We are seeking an experienced Part Time Supervisor to join our Lincoln Accessorize Store team.

Key Responsibilities

  • Deliver exceptional customer service, understanding the importance of personalized interactions and driving this through your team.
  • Lead by example, inspiring your team to create a great store experience for all who shop with us.
  • Experience in a supervisor or key holding role, with a proven track record in delivering excellent customer service, both personally and through your team.
  • Someone who demonstrates passion, drive and resilience, with a can-do approach.
  • Effective communication and decision-making skills.

What You Will Achieve

  • Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating our values.
  • Generate profit, through exceeding key performance indicators.
  • Ensure the team is motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
  • Support the management team in maximizing commercial opportunities to drive sales within your store.

Our Offer

  • A competitive salary and exciting bonus scheme.
  • A staff uniform allowance.
  • Generous staff discount across all our brands.
  • An additional day's holiday to celebrate your birthday.

We value the qualities of enthusiasm, integrity, and the desire for success. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.



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