Customer Service Supervisor
2 weeks ago
About This Role
We are seeking an experienced Part Time Supervisor to join our Lincoln Accessorize Store team.
Key Responsibilities
- Deliver exceptional customer service, understanding the importance of personalized interactions and driving this through your team.
- Lead by example, inspiring your team to create a great store experience for all who shop with us.
- Experience in a supervisor or key holding role, with a proven track record in delivering excellent customer service, both personally and through your team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- Effective communication and decision-making skills.
What You Will Achieve
- Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating our values.
- Generate profit, through exceeding key performance indicators.
- Ensure the team is motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Support the management team in maximizing commercial opportunities to drive sales within your store.
Our Offer
- A competitive salary and exciting bonus scheme.
- A staff uniform allowance.
- Generous staff discount across all our brands.
- An additional day's holiday to celebrate your birthday.
We value the qualities of enthusiasm, integrity, and the desire for success. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
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